Responsibilities. Complete the credentialing issuance process and provision USB security tokens to internal customers who require electronic access to specific systems. Follow established procedures and controls for processing incoming system access requests. Meet or exceed metrics related to the accuracy, timeliness, and customer satisfaction in processing requests to establish, modify, or discontinue access to services and internal business app...
Summary. Our client is seeking multiple Service Desk Analysts to support their growing Charlotte, NC office. These individuals will act as Tier-1 Technical Support to the local team in Charlotte and other offices as necessary. Responsibilities. Respond to customers via phone, email, in-person, and chat. Follow-up with customers to ensure issues are resolved. Requirements. 2 years of Help Desk experience. Experience with O365. Dependability and re...
Responsibilities. SharePoint Architecture & Administration. Design, implement, and manage M365 SharePoint environments. Develop and maintain SharePoint sites, libraries, lists, and workflows with Security and Data Loss Prevention techniques at the forefront of the design. Ensure the security and compliance of the Microsoft 365 platform including managing access controls, security policies, and compliance regulations. Ensure that the security, ava...
Requirements. 8 years of QA experience, testing multiple platforms. Experience with website testing. 3 years of automation experience (e.g., Selenium, Cypress, etc.). REST API testing experience using Postman. Preferred. Order Management testing experience. Order Fulfillment testing experience. This is a 6-month Remote Contract position. Benefits available with TriCom during the contract period include Medical/Dental, Paid time off, Paid Holidays...
Summary. The IT Administrator II will ensure the seamless delivery of IT services by managing Computer Operations, User Support, Helpdesk Functions, and data. This role involves establishing procedures, troubleshooting, and providing technical assistance for hardware, software, and peripherals. Key responsibilities include maintaining equipment, resolving technical issues, and collaborating with team members and vendors to support the IT infrastr...
Summary. The IT Administrator II will ensure the seamless delivery of IT services by managing Computer Operations, User Support, Helpdesk Functions, and data. This role involves establishing procedures, troubleshooting, and providing technical assistance for hardware, software, and peripherals. Key responsibilities include maintaining equipment, resolving technical issues, and collaborating with team members and vendors to support the IT infrastr...
Responsibilities. Under general direction, proactively monitor complex test and production applications. Actively monitor and troubleshoot any issues that arise during testing with the intent to catch and solve issues before they have internal/external customer operational impact and before the code moves into production. Perform the necessary tasks to ensure continuous processing according to published business documentation and standards. Open ...
Responsibilities. Under general direction, proactively monitor complex test and production applications. Actively monitor and troubleshoot any issues that arise during testing with the intent to catch and solve issues before they have internal/external customer operational impact and before the code moves into production. Perform the necessary tasks to ensure continuous processing according to published business documentation and standards. Open ...
Summary. We are seeking a Business Systems Analyst to join a dynamic team in the process of an integration project for a grocery retail acquisition. This integration will include all technology applications, data, hardware, and software within a defined implementation timeline. The BSA role will align business needs with technological solutions, ensuring they meet organizational objectives. Building relationships and working closely with stakehol...
Summary. Responsible for ensuring optimal data dictionary management, data policy development, data quality management, data handling, and privacy compliance. The Manager of Data Governance will promote a culture of data governance and data-driven decision-making within the organization, leading the Data Governance Council and collaborating with various stakeholders. Requirements. Bachelor’s degree from a 4-year college or university in Computer ...
Summary. Our client is seeking an experienced Microsoft Cloud Security Engineer to secure and manage their Cloud infrastructure, primarily focused on Microsoft Azure and Office 365. Responsibilities. Design, implement, and maintain security measures to protect data, applications, and the network in a Cloud environment. Requirements. Bachelor’s degree in Computer Science, Information Security, or a related field. Minimum of 5 years of experience i...
Summary. We are seeking a skilled Front-End Designer to create and manage marketing materials across websites, eCommerce, social media, and email. This role will deliver engaging digital graphics, emails, ads, and interactive content. Working closely with the Communications and IT teams, this designer will support the mission by developing visually-compelling and effective digital communications. Candidates with corporate or agency experience who...
