OPERATIONS MANAGER

Job Description

Operations Manager 

Reports to: Facility Manager

Classifications: Exempt

SUMMARY 

The Operations Manager is responsible for leading the facility and employees, oversee drivers and their collection routes to ensure customer collections are managed in a safe and efficient manner. The individual will schedule customer routes and communicate deadlines to the drivers. The Operations Manager is required to comply with all safety and quality policies and procedures as defined by Trilogy MedWaste to include but not limited to: DOH, DOT, OSHA standards and general housekeeping practices. The Operation Manager will interact with customers, employees, and regulatory representatives.  In every case, this individual must present themselves with the professionalism and discretion appropriate for each interactive situation.

Trilogy offers comprehensive benefits package (Medical, Dental, Vision, 401(k), etc.

Salary range $55k - $60K annually

PRIMARY JOB DUTIES/RESPONSIBILITIES

• Manages the following functions: operations and transportation, planning/scheduling, maintenance, safety, quality.
• Launch, plan, and supervise the day-to-day onsite operations of your specific area and personnel
• Monitor inventory of supplies needed, including safety gear, warehouse supplies, and office supplies
• Oversees truck maintenance plan with lease company
• Oversee maintenance for plant equipment
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations
• Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining
• Conduct onsite and mobile observations for improved safety and productivity
• Supervise proper flow of paperwork with ops specialists
• Formulates both short-term and long-term goals and action plans in conjunction with the district manager
• Interacts with customers as needed, including some site visits
• Engages suppliers in problem solving and participates in suppliers’ improvement processes by providing performance feedback on supplier surveys.
• Serve as a back-up to drivers when needed
• Other tasks and responsibilities as needed or assigned

QUALIFICATIONS & SKILLS

• 3 years of warehouse management is preferred
• 2 years of experience in medical waste is preferred
• Must have a good driving record within 3 years; no accident reported
• Must have excellent customer service skills with other employees, customers and regulators
• Must understand how to use computer for data entry
• Must be able to use software app on mobile phone for manifest documentation
• Excellent organizational and prioritization skills
• Demonstrates problem solving skills

EXPECTED HOURS OF WORK

• Able to work an agreed upon standard schedule 
• Additional hours as job duties demand 

TRAVEL - OTHER

• Travel to domestic Trilogy facilities when necessary (less than 10%)
• Must have a current, valid driver's license
• Able to be insurable under our company's liability insurance policy

WORK CONDITIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environment & Physical Effort

• Able to lift and carry up to 65 lbs.
• Able to push and pull containers weighing up to 250 lbs. (96-gallon totes)
• Able to load and unload materials into truck
• Able to climb in and out of vehicle and cargo area multiple times per day
• Able to walk extended distances
• Able to maintain focus and analyze data
• Able to speak and communicate proficiently
• Routine physical exertion: standing, walking, climbing, sitting, lifting, pushing, pulling, stooping, bending
• Able to work in an office environment
• Able to maintain focus and analyze data
• Able to sit and use a computer for extended periods of time
• Able to speak and communicate proficiently

Other Duties:   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.   Duties, responsibilities, and activities may change at any time with or without notice.

EOE