Health Partner II

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

Responsibilities:

• Provide pre-and post-care instructions to patients according to TrueCare Policies and Procedures and in direct correlation to provider orders and a defined plan of care
• Work in collaboration with all members of the health care team to determine appropriateplan of care for patients based on their individual care needs
• Participate in daily team huddles to manage patient flow during appointment times
• Interview and evaluate patients for individual educational needs, as determined by the care team,tosupportchronic care issues as well as complicated acute medical concerns
• Provide educational support to the Health Partner Iin managingpatientcare
• Review careplans/self-management planswith patientsto ensure the plan ofcare is being carried out (e.g.,for a diabetic, labsandeye and foot examsarecompleted within appropriate intervals)
• Lead group educational classes for patients on topics designated by the health care team
• Initiate and/or collaborate in policy and procedure development related to patient and staff education
• Participate in case conferences, as directed
• Participate in group visits, community outreach activities, and other activities, as directed
• Participate in periodic meetings and educational updates, as appropriate
  
  

Qualifications:

• High school diploma or equivalent
• Graduate of an accredited Medical Assistant Program
• Successful completion of a Team Based Care Cohort
• Two(2) years’ experience asaMedical Assistant,with at leastone(1)year ofexperience providing health education to patients
• Knowledge of medical terminology, medical laboratory procedures,normal human anatomy and physiology,chronic health care conditionsand healthcare operations and work flow
• Demonstratedability to perform motivational interviews
• Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word
  
  

Preferred Qualifications:

• Associate's Degree in Healthcare related courses
• Bilingual in English and Spanish (may be required at some clinics).Health Coach Certification or equivalent experience providing patient
• education
  
  

Benefits:

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program
  
  

The pay range for this role is $27 - $38 on an hourly basis DOE.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.

If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

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