Job Summary. – TwinSpires Player Service Representatives answer inquiries from inbound calls, chats, or emails, and perform outbound calls to players for various reasons across all business brands. Player Service Representatives are trained to resolve player service-related inquiries such as how to set-up new accounts, update account records, troubleshoot problems, fund accounts, perform proactive calls to players, and answer various questions/pr...
Summary. The TwinSpires Director of Human Resources is responsible for developing and executing HR strategies that align with the company's business plan, while overseeing day-to-day HR operations for the business unit. This role partners with the company's senior leadership team to ensure excellence in recruitment, talent management, employee relations, performance management, training, benefits administration, policy compliance, and other HR fu...
