Sales Manager OR Director

The Company  

Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O’Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%!  

Company Culture 

UTG's culture is distinct, emphasizing our values of service, constant experimentation, and transparent communication. We provide a motivating and collaborative environment in which team members can reach their full potential. Some of the celebrations and benefits you can look forward to are:

• Earned Best Places to Work 6 consecutive years! 
• Performance-based, above-market pay
• Annual increases & bonuses
• Full benefits 
• Stock ownership 
• Phone reimbursement
• Internal promotions prioritized
• Summer and Christmas party
  
• Chili cook-off
• Service day
• Semi-casual attire

The Role

Our commitment to excellence and service has established UTG as a trusted partner in the AV industry. We pride ourselves on delivering exceptional customer experiences and technology solutions that meet the needs of our diverse clients. We are looking to add a Sales Manager or Director to join our team to contribute to our mission. This pivotal role will be responsible for driving sales growth, developing strategic partnerships, and leading a high-performing sales team. The ideal candidate will possess an understanding of the audio-visual industry, exceptional leadership skills, and a proven track record of achieving sales targets.

Responsibilities

• Sales Strategy and Planning: Develop and implement comprehensive sales strategies to achieve company sales targets and revenue goals. Conduct market research to identify new business opportunities and stay ahead of industry trends.
• Team Leadership: Lead, mentor, and motivate a team of sales professionals to ensure high performance and achievement of sales objectives. Provide ongoing training and development to enhance the skills and capabilities of the sales team.
• Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. Ensure exceptional customer service and satisfaction at all times.
• Business Development: Identify and pursue new business opportunities, including partnerships, collaborations, and strategic alliances. Develop and execute strategies to expand the company’s market presence and customer base.
• Sales Reporting and Analysis: Monitor and analyze sales performance, providing regular reports to senior management. Utilize data and insights to adjust sales strategies and improve overall sales performance.
• Budget Management: Help oversee the sales budget, ensuring effective allocation of resources to achieve sales targets. Monitor expenses and manage the sales team’s financial performance.
• Product Knowledge: Stay informed about the company’s products and services, as well as industry advancements. Provide clients with accurate and up-to-date information and demonstrate the value of our solutions.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and customer support, to ensure alignment and support for sales initiatives.
  

Competencies 

Must-Haves

• Bachelor's Degree
• Minimum of 5-7 years of sales experience, with at least 3 years in a managerial role
• Proven track record of achieving and exceeding sales targets
• Experience defining and tracking sales metrics 
  

Nice-to-Haves

• Degree in Business Administration, Marketing, or related field preferred
• Sales experience in the commercial audio-visual industry
• Industry Knowledge: In-depth knowledge of the commercial audio-visual industry, including market trends, competitive landscape, and emerging technologies

Soft Skills

• Leadership: Strong leadership and team management skills, with the ability to inspire and guide a sales team to success
• Communication: Excellent verbal and written communication skills, with the ability to effectively present to and negotiate with clients and stakeholders.
• Strategic Thinking: Ability to develop and execute strategic sales plans, with a focus on long-term growth and profitability
• Customer Focus: Deep understanding of customer needs and the ability to provide solutions that meet and exceed their expectations.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  

We are excited to find a talented and driven Sales Manager or Director to join our team and contribute to our continued success. If you are passionate about the audio-visual industry and have the skills and experience we are looking for, we encourage you to apply.