Store Manager

Uniquities is a boutique that specializes in unique, ready-to-wear brands and premium denim, and features an edited mix of emerging & established designer clothing and accessories. We offer a very competitive salary and benefits package!

Do you have a passion for fashion and thrive working in a creative, fast-paced environment with GREAT people & products? The Store Manager will oversee sales objectives, supervise and train staff, manage inventory, create merchandising strategies, build and maintain customer relationships, and provide a superior shopping experience for customers.

Responsibilities:

Staff Management

• Recruitment & Training: Hire, train, and onboard new employees. Develop and implement ongoing training programs.
• Scheduling & Time Management: Create and manage store schedule, ensuring adequate coverage during peak hours.
• Performance Management: Monitor staff performance, provide feedback, conduct performance reviews, and handle disciplinary actions if necessary.
• Team Leadership: Motivate and lead the team to achieve sales goals and provide excellent customer service.

Customer Service

• Customer Experience: Ensure customers receive a high level of service, resolve customer complaints, and maintain a positive store environment.
• Loyalty Programs: Implement and manage customer loyalty programs and initiatives to drive customer retention. Develop a client-book with repeat customers.
• Sales: Drive sales and maximize profitability through client outreach, personal styling and successful events

Operations

• Store Standards: Maintain store’s appearance, ensuring opening, closing and cleaning checklist are completed.
• Inventory Management: Monitor stock levels, manage inventory movement and sell through consolidation, complete markdowns.
• Content Creation: Assist with content creation for social media platforms.

Visual Merchandising

• Product knowledge: Educate team on brand knowledge, current styles and industry trends and implement in selling practices.
• Window Displays: Conceptualize and execute eye-catching window displays that draw customers into the store.
• In-Store Displays: Design and implement product displays, promotional areas, and themed sections, to highlight featured products.

QUALIFICATIONS:

• 3-5 years of experience in a retail environment is required, with at least 1-2 years in a supervisory or managerial role.
• Strong background in customer service with a passion for fashion!
• Night and weekend availability required.
• Bachelor's Degree