Company. United Concordia Dental. Job Description. JOB SUMMARY. This job serves as the leadership contact for Market Facing Analytic (MFA) capabilities with both internal and external constituents. Internal constituents would include management and staff of specific business partner areas as well as other areas within EI. External constituents would include providers, physicians, clients, consulting firms, brokers, producers, etc. The incumbent p...
Company. United Concordia Dental. Job Description. JOB SUMMARY. This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. ESSENTIAL RESPONSIBILITIES. Resolve customer inquiries ...
