Why join this team. Responds to loan servicing member requests from inception to closing of a concern or complaint. Provides responses to members as rapidly as possible, and with a high degree of accuracy and completeness. Escalates complaints as appropriate. Responsible for compliance with applicable Federal, State and NCUA rules, regulations and laws while upholding UNFCU’s commitment to quality member service and representing UNFCU in a positi...
Why join this team. Under general supervision, responsible for analyzing and organizing large data sets, to generate actionable insights. This role involves creating detailed reports, presenting findings to senior management, and making recommendations based on data analysis. You will play a critical role in supporting strategic decision-making by identifying trends and providing valuable data-driven insights. . This position is hybrid. . NYC Sal...
Why join this team. At United Nations Federal Credit Union, our mission is serving the people who serve the world. To support that mission, the Strategy Data Analyst will help research and analyze member behavior and product and service adoption trends across all business units to inform corporate wide strategy analytics. The insights and recommendations provided in this role are critical to UNFCU’s strategy. . This position is expected to be hyb...
Why join this team. Responsible for leading and overseeing all aspects of risk, including compliance, operational, financial, and reputational risks, within our Cards and Payments departments. This individual will play a critical role in identifying, assessing, mitigating, and monitoring risks while ensuring compliance with regulatory requirements and enhancing the risk framework for our payment systems and card products. . This position is expec...
Why join this team. This is a newly created executive level opportunity. Manage and administer UNFCU’s credit risk by establishing an effective framework, setting risk tolerances, and overseeing and monitoring the consumer lending portfolio and the external environment. The AVP Consumer Credit Risk demonstrates passion for leveraging data and analytics to fuel growth and improve our members’ financial well-being. They also ensure that the credit ...
Why join this team. This position is hybrid. . NYC Salary Range - $160,000 - $200,000 annually. compensation is commensurate to geographic location. . Eligible for an annual corporate incentive. 401K match of 100% of up to 6% of employee contributions. Additional company-provided retirement benefits. Responsible for providing leadership, oversight, and maximizing the performance of UNFCU’s domestic branches. Promote teamwork and collaboration amo...
Why join this team. The Member Experience Management (MXM) Center of Excellence (CoE) is excited to introduce a newly created role focused on supporting the growth and maturity of our Member Experience practice process. This position will work closely with the Office of Strategy Management, playing a pivotal role in advancing the organization's commitment to delivering exceptional member experiences. As a dedicated resource within the MXM CoE, th...
Why join this team. The Member Experience Management (MXM) Center of Excellence (CoE) is excited to introduce a newly created role focused on supporting the growth and maturity of our Member Experience practice process. This position will work closely with the Office of Strategy Management, playing a pivotal role in advancing the organization's commitment to delivering exceptional member experiences. As a dedicated resource within the MXM CoE, th...
Why join this team. This is an opportunity to lead and maintain UNFCU's BSA and OFAC compliance program. You will guide our team in safeguarding our organization against financial crimes while ensuring compliance with regulatory standards. . This position is expected to be hybrid. . NYC Salary Range - $191,000 - $250,000 annually. compensation is commensurate to geographic location. What you'll do. Regardless of seniority or role, uphold UNFCU’s ...
Join this collaborative team to assess the risk of lending activity, and offset risk by ensuring the recovery of funds using collection letters, calls and skip tracing to resolve delinquent accounts and mitigate losses in order to contribute to the financial soundness of UNFCU. It will also provide the opportunity to hone your negotiating skills. This position is hybrid. NYC Salary Range - $59,000 - $62,000 annually. compensation is commensurate ...
This position is focused on the administrative side of the originations process and is responsible for supporting the rest of the team in this capacity. This includes assisting with member applications, appointment scheduling, member documentation, reporting and rates. Prepare daily, weekly and monthly sales tracking reports. Import new loans from LOS to FICS. Compile competitive market analysis as needed. Schedule appointments for Loan Officers....
Why join this team. The Senior Compliance Analyst plays a crucial role in supporting the credit union's compliance and risk management program by ensuring adherence to regulatory requirements and internal policies. This position involves monitoring, analyzing, and providing guidance on compliance-related issues, implementing and improving compliance processes, conducting compliance reviews, and preparing reports. . This position is hybrid. . NYC ...
