We are seeking a UX Researcher to join our growing team. The ideal candidate will have a passion for understanding user behavior and translating insights into actionable recommendations. As a UX Researcher, you will work closely with designers, product managers, and developers to ensure our products meet the needs and expectations of our users. WHAT YOU WILL BE DOING. Partner closely with product owners, project managers, business analysts, and U...
A UX Team Member at UWM is passionate about creating elegant experiences that align business goals with user's needs. You will work with business stakeholders and the UX Team to create the best possible user experience. This position will allow you to have wide-reaching influence over the relationship between our users and UWM. WHAT YOU WILL BE DOING. Leverages business understanding, complex data points, system dependencies and layering to assis...
The Customer Care Servicing Liaison will be responsible for identifying communication and process improvement opportunities and implementing them within the Servicing Team and its vendors. The Liaison will track complaints and escalations and develop plans to improve processes and communications. WHAT YOU WILL BE DOING. Developing and maintaining complaint tracking. Following up with our vendors to ensure complaints are addressed timely. Designin...
