What are the responsibilities and job description for the Development Specialist position at United Way of Greater Los Angeles?
WHAT WE DO
Our Strategic Partnerships department advances United Way's mission by creating a philanthropic coalition of the willing: donors, connectors, and advocates who share our value of racial equity and our vision for a thriving Los Angeles. Our success is measured by the strength of the relationships we build that drive resources to the work that advances our mission. At our core, we are vocal activists who believe that the support we gather today directly impacts how far we can go tomorrow in our pursuit of a better Los Angeles.
WHY WE NEED YOU
We are inviting entrepreneurial and organized leaders with a passion for connecting corporations to meaningful missions through community giving and engagement to apply for our Development Specialist role.
You will contribute to the annual growth of revenue by successfully engaging corporate partners, promoting workplace giving, and raising philanthropic dollars.
You will have the unique opportunity to be an ambassador of United Way of Greater Los Angeles with top corporations and organizations in Los Angeles.
\n- Workplace Fundraising
o Identify, qualify, cultivate, and steward assigned donors and prospective donors by soliciting and closing gifts from individuals in support of organizational priorities
o Conduct at least 20 personal visits annually as part of the development moves management process to facilitate the closure of annual gifts from current and/or prospective donors
o Build and manage portfolio with a cross-sector range of stakeholders, including senior executives, top donors, cabinet/committee members, and more
o Execute of high yield employee giving fundraising campaigns across accounts
o Ensure growth in account participation rates, unrestricted funding designed to further our mission, and Leadership Giving.
o Implement innovative strategies and opportunities to engage with key corporate Workplace accounts year-round to nurture, advance, and enhance relationships to institutionalize United Way within the workplace.
o Develop formal partnership plan with account goals that align in support of the department defined goals
o Relentlessly focus on raising funds by confidently and effectively asking for money and closing deals
o Leverage a range of tactics and engagements to grow workplace giving in assigned accounts by 10% annually to increase revenue
- Community Fundraising Team Support
o Support the Community Fundraising team by coordinating logistic for high-touch priority accounts during campaigns season
o Manage the ongoing logistics and coordination for Combined Federal Campaign accounts
o Assist with the development of a strategic plan for Annual Giving programs to meet yearly financial and participation goals
o Support the planning and execution of department goals around WalkUnitedLA and LA Marathon
- Internal Collaboration
o Maintain a deep and comprehensive understanding of United Way’s priorities, our partners’ interest, and where they intersect to create win-win outcomes that drive deeper relationships internally and externally
o Provide a high level of customer service to relevant internal stakeholders including programs leads to manage the coordination and logistics of team projects
- Workplace Stewardship
o Support the Donor Services processes and procedures required to execute departmental functions
o Respond to requests for materials and reports from donors, and conduct basic research on current and/or potential donors
o Provide customer service to donors and volunteers (mostly via phone and/or email) including resolving customer service issues related to designations, fees, timing of gifts, ‘Thank You’, acknowledgements, etc.
- Donor Data Integrity
o Maintain accurate donor data in CRM to capture the breadth and depth of relationships with donors, partners, and prospects and consistently document key conversations
o Track metrics to determine where we excel or struggle and how to improve efforts
- Manage portfolio of workplace giving accounts with existing revenue totaling $500k-$1m with a demonstrated ability to grow revenue year-over-year by at least 5-10%
- Improve participation rates within assigned Workplace accounts by 10%
- Collaborate and administer at least 3 Year-round engagement and stewardship activities for workplace donors.
- Education & Experience:
o High school diploma or GED required; Bachelor’s degree or equivalent professional experience preferred
o Minimum 3 years of experience in annual giving, membership development, peer-to-peer fundraising, or other related revenue-generating role
o Bilingual (Spanish) preferred but not required
- Personal Qualities:
o You enjoy a hybrid environment that includes both in-person and remote work styles and are able to work from our DTLA office on Tuesdays and Thursdays
o You are able to provide documentation of your status as fully vaccinated with primary series of COVID-19 vaccine upon being hired.
o You understand the value of racial equity as an organizational operating principle and are committed to continued learning on issues related to race, equity, diversity, and inclusion.
- You've got the gift of gab when it comes to raising cash and are comfortable seeking donors to help fund the cause.
- You can be persuasive when getting someone to see the glass as half full vs. half empty and focus on the outcome vs. the obstacles they may face to get there
- Your communication style is highly motivational and passionate when discussing issues you care about
- You are confident and capable when speaking in front of a crowd of high-profile individuals and commanding the stage.
- Your written communications are on ballpoint when it comes to ensuring the messaging is compelling, accurate and tailored to the audience.
- You have a results-oriented mindset, utilizing planning and problem-solving skills to get the job done.
- You collaborate well with others - stakeholders and colleagues alike would agree that you are the quintessential “Team Player.”
- You are keen on accuracy - we can trust you to make sure the information given to our stakeholders is double-checked and correct.
- Marie Kondo has nothing on you – you take joy in organizing and identifying opportunities to be more efficient.
- You don’t mind flexing your schedule to meet donors where they are at for late night, early morning, or weekend meetings and events.
- You never drop the ball when it comes to following through and getting the job done.
- You know how to juggle and can keep your priorities straight, but also know when it's time to re-prioritize your work assignments based on business needs.
- You know your way around the Microsoft Windows operating systems and all it's essential programs including Outlook, Word, PowerPoint, and Teams.
- Hiring Salary Range: $70,000-75,000 per year dependent on internal equity and a variety of job-related factors including, but not limited to, experience, training, education, and market demands. This position is bonus eligible.
- The benefits available for this position include medical, dental, vision, 403(b) plan, pension, life insurance coverage, disability benefits, paid holidays, and paid time off.
Salary : $70,000 - $75,000