Quality Control Clerk

Department: Distribution

Reports to: Inventory Manager

SUMMARY OF JOB RESPONSIBILITIES:

As a Quality Control Clerk, you will play a crucial role in ensuring the quality and compliance of our products. You will collaborate with multiple departments to ensure inspections of finished goods are completed in a timely manner. While using various techniques, meticulous attention to detail will be essential in maintaining the highest standards for our products.

KEY RESPONSIBILITIES AND DUTIES:

Inspection and Reporting:

• Conduct final inspections of products received from vendors, identifying defects and initiating non-conforming material reports in accordance with company policy and accepted quality standards.
• Document and communicate inspection results timely and accurately and maintain records of defects found.
• Conduct detailed inspections when necessary to report product quality, and assist with the disposition of products.
• Perform shipping inspections/audits as needed to guarantee the quality of outgoing products.

Communication and Collaboration:

• Effectively communicate with various departments, including Product Development, Distribution, and the Customer Engagement Center (CEC), regarding inspection defects, non-conforming reports, and product quality concerns.
• Collaborate with Managers, Coordinators, and Supervisors to ensure the maintenance of a safe working environment and the continuous improvement of product quality.

Documentation and Improvement:

• Maintain expiration date audits and handle product disposition.
• Assist in the development and improvement of assembly (kits) documentation and work instructions.
• Maintain inspection documentation (Sales Force cases, inspection, and non-conformance reports).
• Participate in problem-solving solutions to enhance product quality and compliance.

Compliance and Safety:

• Conduct initial inbound inspections and inspections in process to uphold quality standards.
• Maintain a safe, clean, and organized working environment.
• Adhere to safety protocols while working in hot and cold environments, at heights, and when lifting objects up to 50 lbs.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic math skills and proficiency in using measurement and inspection techniques.
• Competency in Microsoft Office Suite (Outlook, Word, Excel, etc.).
• Basic computer skills and the ability to comprehend written instructions, specifications, and methods.
• Strong attention to detail and commitment to maintaining product quality.
• Effective communication skills and the ability to work collaboratively with cross-functional teams.

Education/Experience

• High school or technical school education or equivalent, with a focus on mathematics.

This position description is not intended to be all-inclusive. Incumbent will also perform other reasonably related job responsibilities as assigned by management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This position description does not constitute a written or implied contract of employment.