Instructional & Student Support [Student Services Spec (Retention Spec)], Position No. 79699T

Title:  Instructional & Student Support [Student Services Spec (Retention Spec)]
Position Number:  79699T
Hiring Unit:  Dean’s Office
Location:  Leeward Community College
Date Posted:  12/30/2024
Closing Date:  Continuous recruitment, application review begins 01/27/2025
Band:  A
Salary:  salary schedules and placement information 
Additional Salary Information:  PBA; minimum $4,307/mo.
Full Time/Part Time:  Full Time
Temporary/Permanent:  Temporary – Not to Exceed: September 30, 2025
 
Other Conditions: Federal funds, temporary to 09/30/25, with possible annual renewal pending satisfactory job performance, availability of funds, and actual staffing requirements. To begin approximately 10/2024, pending availability of funds and actual staffing requirements.  
 
Duties and Responsibilities
(NOTE:  **denotes Essential Functions)

1. **Under the general supervision of the Project Coordinator, assist in identifying eligible Leeward Community College Native Hawaiian students, developing retention strategies, and implementing bridge programs for Ke Ala ‘Anu’u, a Title III cooperative grant between Leeward Community College and UH West O’ahu.
2. **Provide direct, on-going, and comprehensive assistance to prospective Native Hawaiian students in STEM-related fields in order to increase their persistence, graduation, and transfer rates to UH West O‘ahu.
3. **Coordinate with program members and various campus entities at Leeward Community College that share a commitment to fostering student success, with a particular focus on Native Hawaiian students to ensure that program participants receive continuous and appropriate support through a Hawaiian Culture Based Education (HCBE) framework.
4. **Increase Leeward Community College’s presence within the college’s serving area and to community organizations by developing culturally appropriate messages (e.g., in-person presentations, websites, and social media) that help prospective Native Hawaiian students and their families set college and career goals.
5. **Develop and implement activities that lay a strong foundation for career exploration, cultural enrichment, and financial literacy for program participants.
6. **Collaborate with external partners (HIDOE, and other educational and state organizations) to provide seamless guidance, mentorship and advising support to program participants.
7. **Develop and monitor an internet-based networking site for students.
8. **Adhere to project timelines, project objectives, and performance measures related to grant goals.
9. **Remain current on Title III and U.S. Department of Education policies and grant terms and conditions to ensure that the project operates in full compliance throughout the period of federal support.
10. Evening, weekend, and off-campus assignments may arise periodically.
11. Other Duties as Assigned

Minimum Qualifications 

1. Possession of a baccalaureate degree in any field with coursework in Ethnic Studies, Cultural/Indigenous Studies, Hawaiian Studies, Hawaiian Language, or Hawaiian-Pacific Studies and 0 year(s) of progressively responsible professional experience with responsibilities for providing educational services or assistance to students; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge skills and abilities as indicated.
2. Functional knowledge of principles, practices and techniques in educational or cultural programs demonstrated by knowledge, understanding and ability to apply concepts, terminology.
3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with educational or cultural programs.
4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the educational or cultural programs.
5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing software.
8. Demonstrated ability to assess and evaluate student needs and design and deliver a responsive program or service.
9. Ability to administer and coordinate programs.
10. Demonstrated ability to establish and maintain effective working relationships with individuals from culturally diverse backgrounds, especially those from Indigenous communities.

Desirable Qualifications   

1. Extensive knowledge of community, secondary, or postsecondary educational institutions.
2. Possession of a degree in a STEM or STEM related field and/or significant work experience in a STEM field.
3. Demonstrated experience working in a Hawaiian Culture Based Education (HCBE) framework.
4. Skilled in working with diverse student populations that include at-risk, socio-economically disadvantaged, underrepresented, veteran, and/or non-traditional students.
5. Demonstrated experience with spreadsheets, databases, presentation applications, and/or social media.
6. Commitment to, knowledge of, and/or experience with the mission and purpose of the University of Hawai?i to position the university as a leading indigenous serving higher education institution.

Application Submission:  Click on the “Apply” button on the top right corner of the screen to complete an application and attach required documents:  
  
 1.   Cover letter explaining how you meet the minimum and desirable qualifications,
 2.   Resume,
 3.   Graduate and undergraduate transcript(s) showing the name of institution, degree conferred and coursework to date appropriate to the position (Copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire. Diplomas and copies will NOT be accepted.) All degree(s) and/or credit(s) must be earned from regionally or nationally accredited postsecondary colleges and universities recognized by the U.S. Secretary of Education. Transcripts issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.) NOTE:  Transcripts must be attached to receive credit for degree(s).  
  
 Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. If multiple applications are received from the same candidate, only the last one will be reviewed. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable. Applications lacking transcripts will be reviewed on work experience equivalency to meet minimum qualifications (MQs). MQs must be met by the closing date of the advertisement. Please REDACT references to social security numbers and birthdate on submitted documents. All requested documents/information become the property of Leeward Community College and will not be returned.
  
 If you have not applied for a position before using NEOGOV, you will need to create an account.
  
 Inquiries:  
 Leeward Community College
 Human Resources Office
 808-455-0326
 lcchr@hawaii.eduEmployment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. 

Accommodation Request:  The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA).  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly.  Determination on requests for reasonable accommodation will be made on a case-by-case basis.  For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/