What are the responsibilities and job description for the Dental Front Office Receptionist position at Valley Endodontics and Microsurgery?
Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our dental team. The ideal candidate will be the first point of contact for our patients and referring dentists, providing excellent customer service and administrative support. This role requires strong communication skills, proficiency in office management, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer incoming calls with proper phone etiquette, directing calls to appropriate personnel or taking messages as necessary.
- Manage the front desk area, maintaining a clean and organized workspace.
- Utilize phone systems effectively to handle inquiries and relay information.
- Verify dental insurance and calculate co-pay.
- Efficiency in scheduling appointments.
- Utilize dental software to schedule appointments, send reports, etc.,
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Qualifications
- Proven experience as a Front Desk Receptionist or in a similar clerical role is preferred.
- Strong customer service skills with the ability to communicate effectively both verbally and in writing.
- Proficiency in using office equipment and computerized systems.
- Excellent organizational skills with attention to detail.
- Ability to multitask and prioritize tasks effectively in a busy environment.
- A professional demeanor with a welcoming attitude towards clients and colleagues.
If you are passionate about providing outstanding service and have the skills we are looking for, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service in dental field: 1 year (Preferred)
Ability to Commute:
- Owings Mills, MD 21117 (Required)
Ability to Relocate:
- Owings Mills, MD 21117: Relocate before starting work (Required)
Work Location: In person
Salary : $22