Dental Front Desk Receptionist

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will serve as a point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Familiarity with dental terminology and insurance processes is highly desirable.

Responsibilities

• Greet and assist patients and visitors in a friendly and professional manner.
• Manage incoming calls, schedule appointments, and maintain an organized appointment calendar.
• Perform insurance verification and handle patient inquiries regarding coverage.
• Obtain pre-authorizations and referrals as needed.
• File insurance claims and follow up on claims status
• Review documentation for accuracy and completeness before filing or processing.
• Ensure compliance with HIPAA regulations while handling sensitive patient information.
• Collect and process payments.
• Balance daily cash and credit card transactions.
• Assist with various administrative duties as needed.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proficiency in dental software systems.
• Knowledge of dental insurance and billing procedures.
• Ability to multitask and prioritize tasks.
• Positive and outgoing personality.
• Strong attention to detail.
• Willingness to learn and adapt to new procedures and technologies.

Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your professional skills in a supportive environment.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Uniform allowance

Schedule:

• No nights
• No weekends

Ability to Commute:

• Baltimore, MD 21202 (Required)

Ability to Relocate:

• Baltimore, MD 21202: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22