What are the responsibilities and job description for the Document Imaging Clerk position at Vanderbilt Mortgage?
Position Title: Document Imaging Clerk (Non – LO – No Consumer Contact)
Department: Document Services
Job Status: Full Time/Hourly
Reports to: Document Imaging and Validation Team Lead
Amount of Travel: Minimal
Salary: $14.31-$16.83 (L5)
Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we are financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services, and a coast-to-coast presence. We are professionally strong, from entry level to more experienced positions, we are actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success. You will enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work-life balance.
JOB SUMMARY
The Document Validation Specialist is responsible for preparing and scanning customer files and other internal customer documents into IBM’s Kofax Validation and OnBase modules. This position reports to the Document Imaging and Validation Team Lead.
JOB FUNCTIONS
Preparing and Imaging Documents
- Scans documents from various departments, ensuring text is clear and visible digitally, and scanned under the correct batch class.
- Sets up deals and reorders documents according to document type, importance, and final delivery point.
- Sends documents to appropriate departments after imaging.
- Processes incoming packages and logs individual deals.
- Sorts deals according to document type and priority.
- Files as a system of organization and storage for all documents.
- Validates documents in the Kofax system promptly and efficiently.
- Audits packages and documents.
- Ensures RightFax emails are handled.
- Images and logs complaints, custodials, and processes checks.
Cross Team Collaboration and Communication
- Cross trains on Validation tasks and works on a rotating schedule with frequently changing tasks and responsibilities.
- Works closely with Senior and Team Lead to identify opportunities and provide solutions on imaging processes.
Support Various Departments within VMF
- Serves Originations team with imaging loan processing documents.
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Supports VMF Servicing teams with imaging mortgage account documents.
- Supports Retail with imaging sales and home center accounting documents.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
- High School diploma or equivalent required.
- 0-2 years related experience preferred.
- General proficiency with Microsoft Office applications (Excel, Word, Outlook, etc.)
- Ability to communicate effectively and efficiently via phone, email, and person to person.
- Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.
- Ability to manage multiple and/or conflicting responsibilities.
- Great attention to detail and organizational skills.
- Ability to work in a team environment.
PHYSICAL DEMANDS:
- Must be able to remain in a stationary position 75% of the time.
- Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
- Must be able to exchange accurate information at all times.
- Must be able to identify and assess account status and determine appropriate process.
- Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
- Medical and Dental Plan with Prescription Coverage and Vision
- Competitive benefits including 401(K) includes 100% company match of the first 4%
- Paid time off days (PTO), maternity/paternity leave, and holidays
- Community involvement including Volunteer Paid Time Off (VTO)
- Tuition Assistance for your first degree
- Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant
- Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being
- Collaborative and energetic work environment
- Professional development and promotional opportunities
- Competitive bonus programs
Here are some more reasons to choose Vanderbilt Mortgage!
- A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
- Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
- Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
- As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
- At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
- Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Vanderbilt Mortgage. Where you start a job and gain a career!
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Business Unit -
Vanderbilt MortgageJob Type: Full-time
Pay: $14.31 - $16.83 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $14 - $17
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