What are the responsibilities and job description for the Veterinary Receptionist position at VCA?
Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. This role is essential in providing a welcoming environment for our clients and their beloved pets while ensuring efficient operations within our veterinary practice. The ideal candidate will possess strong communication skills, a passion for animal care, and the ability to handle various administrative tasks in a fast-paced setting.
Duties
- Greet clients and their pets upon arrival, ensuring a friendly and professional atmosphere.
- Schedule appointments and manage the calendar for veterinary services.
- Handle incoming calls, providing information about services, answering questions, and addressing client concerns.
- Maintain accurate patient records and manage medical collection processes.
- Assist veterinary staff with patient intake, including gathering medical history and performing basic assessments.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Support the veterinary team with tasks related to animal handling, including dog handling and basic grooming when needed.
- Provide education to pet owners on animal husbandry practices and general pet care.
Requirements
- Previous experience in a veterinary or animal care setting is preferred.
- Knowledge of animal anatomy and basic veterinary procedures is advantageous.
- Familiarity with aseptic techniques and veterinary critical care practices is a plus.
- Skills in medical collection processes are beneficial.
- Experience with equine care or pet grooming is desirable but not mandatory.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Ability to handle animals safely and compassionately, ensuring their comfort during visits.
- A proactive attitude toward learning new skills related to animal care and reception duties.
Join us in making a difference in the lives of pets and their owners by providing exceptional service as a Veterinary Receptionist.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Herndon, VA 20170 (Required)
Ability to Relocate:
- Herndon, VA 20170: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $19
