About the Job. This role is responsible for providing. comprehensive first-contact resolution (FCR). technical support to internal users across a diverse range of hardware, software, and specialized systems. The position requires strong technical skills, critical thinking, and effective communication, with a focus on delivering excellent customer service to support over 18,000 users across ~1,000 offices nationwide. The role primarily involves se...
About the Job. This role is responsible for providing. comprehensive first-contact resolution (FCR). technical support to internal users across a diverse range of hardware, software, and specialized systems. The position requires strong technical skills, critical thinking, and effective communication, with a focus on delivering excellent customer service to support over 18,000 users across ~1,000 offices nationwide. The role primarily involves se...
