What are the responsibilities and job description for the Associate Software Implementation Consultant position at Veson Nautical?
Description
As a Veson Nautical Associate Consultant, you will function as a technical and business team member throughout the implementation, and deployment phases of the world's leading enterprise software solution for maritime commercial operations. Your responsibilities will extend throughout the project lifecycle - understanding customer's needs, gathering requirements, maintaining project scope and facilitating communications and accountability. As the subject matter expert for the system implementation you will participate in the implementation process including system configuration, solution fit, delivery of customized training, and ongoing support to end-users, IT, and management to ensure successful system adoption. You will work closely with the rest of Veson Nautical project team to plan and manage successful enterprise software implementations.
Responsibilities
- Ability to add value to projects via direct execution of project tasks by leveraging SME of industry and Veson tools; this includes consulting services including, Integration Design, User Training, System Testing, Process Optimization Analysis, and Configuration, and , documentation.
- Proactively address customer concerns and meet or exceed customer needs
- Resolving, tracing and escalating critical issues to minimize project risk factors
- Outstanding consulting, presentation, coaching and facilitation skills
- Regularly communicates with management, both verbally and in writing, on status of initiatives in a professional and understandable manner
- Ability to communicate with customers at all levels of the organization
- Analytical thinking and attention to details, with solutioning capabilities for the most complex client workflows
- Ability to become subject matter expert on commercial maritime industry and on Veson's software products
Qualifications
Knowledge, Skills and Abilities Requirements
LI-Hybrid
We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points.
About Veson Nautical
We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts.
Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators, and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in London, Paris, Singapore, Shanghai, Hong Kong, Oslo, Manila, Tokyo, Houston as well as other locations and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
