Duties/Responsibilities. Process orders and provide clerical support to the Exhibitor Services Function. Resolve issues both internally and with exhibitors. Provide customer service support for exhibitor clients. Enter sensitive information such as credit cards utilizing a high level of confidentiality. Sorting and filing of digital paperwork as instructed. Provide first class service in a call center environment. Handle customer inquiries with a...
The Exhibitor Showsite Coordinator is responsible assisting customers who exhibit at tradeshows, conventions and special events produced by Global Experience Specialists (GES). The responsibilities include all daily coordinator tasks including, pre-show preparations, show site and show close. This role will report directly to the Manager of Exhibitor Success. The successful candidate will have a proven record of coordinating projects and tasks, p...
Provide customer service support for all exhibitor clients. Resolve issues both internally and with exhibitors. Acts as a liaison between Servicenter personnel and show site staff. Educate exhibitors on using our online tool. Expresso. Assisting Exhibitors with purchases of all GES products and services. Consistently maintain accurate documentation in appropriate business systems. Meet and exceed balanced scorecard standards. Maintain excellent c...
The Senior Client Services Manager maintains and expands relationships with our key customers. Assigned to high profile, complex and large revenue shows, the Senior Client Services Manager is responsible for leading overall show planning and execution and achieving key strategic account objectives. Reports directly to the Director of Client Services. Seeking candidates in the Las Vegas, Chicago or Southern California regions only. Responsibilitie...
This position contributes to the overall success of the Client Services department by providing administrative support to the team, by performing all assigned multi-level tasks and projects in a professional, timely and efficient manner. Reports directly to the Director of Client Services. Responsibilities. Research, develop, and disseminate written communications in a clear and professional manner including presentations, emails, reports, SOPs, ...
