Department. Assemblers / Facilities. Location. Oostburg, WI. The role of a Mechanical Assembly Technician is mechanical assembly, mechanical machine set up, light wiring and pneumatic/hydraulic assembly. Compliance to company ERP system to assist with production and project work reporting, managing job tasks. This role is responsible for understanding the company and customer technical needs to achieve company and customer needs. Responsibilities...
Department. Customer Care. Location. Oostburg, WI. The VOC Analytics and Systems Specialist is a key contributor to the Customer Experience (CX) team, responsible for managing VOC platforms, analyzing customer feedback data, and driving actionable insights to improve customer satisfaction and business outcomes. This role combines technical expertise in VOC tools with strategic thinking and cross-functional collaboration, ensuring customer feedbac...
Department. Service. Location. Oostburg, WI. The Technical Training and Support Specialist leads the development and delivery of technical training programs at our plant in Sheboygan, WI, for customer-technicians, focusing on both equipment installations and operations. In addition to designing and facilitating impactful training experiences, this role will provide exceptional remote-based phone support to customers, ensuring they receive prompt,...
Department. Spare Parts. Location. Oostburg, WI. The Parts Operations Manager is a forward thinking and growth minded role that leads and scales our parts operations. This role is critical in driving customer satisfaction, meeting or exceeding revenue goals, and using data and collaboration skills to improve the business, both in revenue and efficiency, introduce measures to modernize and scale the business, and to deliver exceptional customer ex...
Department. Customer Care. Location. Oostburg, WI. The role of Quality and Continuous Improvement. Manager combines expertise in quality assurance, continuous improvement, and customer journey mapping to enhance every touchpoint of the customer experience. This critical position will drive excellence in technical support, service delivery, parts fulfillment, customer tech training, field services and customer interactions, ensuring a seamless and...
Department. Spare Parts. Location. Oostburg, WI. The Level 1 Parts Department Technical Support Specialist plays a foundational role in assisting customers with parts inquiries, order processing, and general support for Viking Masek’s packaging machinery, including VFFS machines, rotary fillers, and stick pack machines. This entry-level position focuses on developing technical knowledge, building customer service skills, and supporting team membe...
Department. Sales. Location. Oostburg, WI. We are seeking an experienced and results-driven Regional Sales Manager to join our sales team in the secondary packaging sector. The ideal candidate will have a strong background in sales, a deep understanding of packaging solutions, and the ability to build and maintain relationships with clients. This role is crucial for driving revenue growth and expanding our market presence. Job Duties & Responsibi...
Department. Assemblers / Facilities. Location. Oostburg, WI. The Process Technician holds a pivotal role in our company, responsible for running and setting up machinery, conducting maintenance practices, and ensuring positive customer experiences with their machines. This multifaceted position demands a deep understanding of safety, machine operation, troubleshooting, maintenance, customer relations, and cross-functional skills. Tasks/Activities...
Department. Engineering. Location. Oostburg, WI. The Electrical Engineer Project Leader provides technical expertise in design, development, testing, troubleshooting and installation of specified equipment as needed. Job Duties & Responsibilities. Provides services relating to the successful installation, start up and commissioning of packaging equipment, traveling to the customer location, as required. Performs machine testing (powering up and c...
Department. Project Management. Location. Oostburg, WI. As the Project Manager, your primary responsibility is to meticulously plan, execute, and successfully conclude projects in line with customer expectations and financial parameters. This pivotal role involves orchestrating the collaboration of various teams including engineers, production, service, purchasing, and accounting, to ensure seamless project delivery. Leveraging Viking Masek's adv...
Department. Service. Location. Oostburg, WI. As a vital member of our team, you will be responsible for providing exceptional service and training to both existing and prospective customers. Your role involves efficiently managing customer service-related issues, product service alerts, troubleshooting, and warranty matters. Utilizing ERP tools, you will assist in generating service reports, maintaining call logs, and contributing to customer exp...
