The Virginia Utility Protection Service, commonly called VA811 is the not-for-profit organization created by Virginia's utilities to protect their underground facilities. The Process An individual or company is planning to excavate. A call is made to 811. Information is gathered about the excavator and the proposed dig site. Caller verified the proposed dig site on our map to ensure the correct utilities are notified. This information is electronically delivered to member utilities. Member utilities mark their utility lines or employ a contract locator to perform their locates. The locator res...ponds to our Positive Response System and a response is sent to the excavator.
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