MUST HAVE PARTS COUNTER EXPERIENCE AT THE DEALERSHIP LEVEL. RESPONSIBILITIES. Back Counter Lead. Quote service estimates in 15 minutes or less. Communicate with Service correct ETAS on parts. Meet & assist the customers in a courteous and professional manner providing them with the information they need. Answer telephone calls promptly and provide professional service ensuring the customer's needs are met. Ensure that incoming inventory is stocke...
As a Service Advisor, you are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. Automotive Service Advisor Job Duties. Meet with customers and determine their needs for repair and/or maintenance of their vehicle needs and issues. Increase customer satisfaction by building customer relations. Verifies warranty and service contract coverage by exa...
