User Research Analyst

REQ ID - 34003782

ROLE – User Research Analyst

LOCATION – Seattle - Hybrid

MAIN SKILLS – User Research, User Studies.

Key Qualifications

• Previous work experience requiring high engagement with people
• Qualitative user research experience including moderating studies, interviewing, and interacting with participants, ideally in-person and remote
• Previous experience managing multiple projects of different complexity simultaneously
• Previous experience with participant data management is preferred
• Previous study annotation and data handling experience is a plus
• High attention to detail and ownership
• Strong communication skills with participants, team members, stakeholders, and leadership
• Ability to problem solve and create processes and tools to increase efficiency
• Familiarity with Mac products and ecosystem is a plus

Description

• Recruit and schedule participants for user studies
• Ensure appropriate participant compliance with study protocols
• Engage and communicate with participants before, during, and after studies
• Setup and break down study session areas
• Help ensure study materials, devices, and software will be ready for each study and participant
• Assist with study facilitation, such as recording, note taking, and data collection
• Assist with data review and clean-up
• Assist with preparing and communicating results to stakeholder teams and archiving results
• Help troubleshoot and maintain study lab equipment
• Track and report on the status of a portfolio of projects in progress

Education:

BA in social science, human studies etc

Industry: Tech, SW- HW

Minimum 3 – 5 years of industry experience