Job Summary. The General Manager must be responsible for the success and profit of the hotel. They must meet and exceed all objectives set by the company and brand to achieve maximum results in revenue, profit, and guest satisfaction. They must be responsible for revenue generation and key account management as well as the development and execution of sales and marketing plans for the hotel. They must provide exemplary performance for staff to fo...
Department: Kitchen. Supervisor Title: Restaurant manager, Banquet supervisor, Assistant General Manager, General Manager. ESSENTIAL FUNCTIONS. Serve meals prepared for banquet and restaurant guests. Check to ensure consistency of product to the guest. Visually inspect, select and use proper dish set-up specified on banquet function sheet. SUPPORTIVE FUNCTIONS. In addition to performance of the essential functions, this position may be required t...
Department. Back of House. Supervisor Title. Executive Housekeeper, Assistant General Manager, General Manager. Job Summary. To provide and maintain clean and comfortable guest rooms to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with. Responsibilities. Pick-up room reports and keys to assigned areas daily. All keys must be signed out at the start of your shift ...
Department: Front Office. Supervisor Title: Front Office Manager. Assistant General Manager. General Manager. Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities. Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Must have a valid drive...
Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Complete all end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Responsibilities. Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Handle all d...
Department: Back of House. Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager. Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities. Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to s...
Department. Front Office. Supervisor Title. Front Desk Supervisor, Assistant General Manager, General Manager. Job Summary. To ensure a high level of guest satisfaction by attending to the beverage needs of the guests in an efficient and courteous way. Responsibilities. Set up bar, unlock liquor, prepare glassware, juices and garnish. Accept drink orders in proper calling order to keep service at the bar at optimum level of service for our guests...
Department: Operations. Supervisor Title: General Manager. Job Summary. Responsible for the overall success of the hotel. Meet or exceed planned objectives for revenue and profit, and ensure guest satisfaction and product quality standards are met. Assist the General Manager in supervising all areas of the hotel in accordance with brand and company standards to achieve a friendly atmosphere of superior guest service and product quality. Provide e...
