General Responsibilities. ❑ Optimize and maximize Guest and Associate experience. ❑ Responsible for the overseeing of arrivals and departures on a daily. basis. ❑ Effectively coordinate requests and tasks between departments to. ensure all guest needs are met. ❑ Champion of the hotel’s Guest Service Experience. Specific Responsibilities. ❑ Send a daily end of the day activity and accomplishment email to. immediate Supervisor. ❑ Maintain a high en...