Credentialing Agent

Credentialing Agent

Payroll Title
CREDENTIALING AGENT

THIS POSITION IS REPRESENTED BY A UNION – AFSCME 953

Pay Grade
PAY GRADE 18

Annual Compensation ($USD): $58,335 paid on a bi-weekly basis.

A Brief Overview
Credentialing Agents are members of the Airport Security Team that interact directly with DTW and YIP employees and tenant stakeholders in the airport Credentialing Office. Credentialing Agents, obtain, validate and process various regulatory and security related background checks including employee testing, identification and work authorization validation, biographical information collection and safeguarding, fingerprinting, employee vetting and issuance of airport identification badges in accordance with various local and federal governing requirements.

What you will do

• Review and verify all badge and fingerprint applications, including the authenticity of identification and work authorization documents according to federal mandates.
• Entrusted with the privacy/security of personal information presented during the badging application process and ensures its protection from unauthorized use.
• Issue security badges by proficiently operating the airport’s identity management and other credentialing system software applications.
• Is aware of and follows all rules pertaining to the safeguarding of personal information (PII) and security information (SSI).
• Perform data entry and validation, run reports and data audits for employee unescorted access determinations.
• Issue airport identification badges and obtain Criminal History Records Checks (CHRC) and Security Threat Assessments (STA) results in accordance with regulatory requirements.
• Monitor and inspect, documents submitted for employee identification and security clearances.
• Operate computer, access control, Identify Management and electronic fingerprinting equipment.
• Identify and Administer training and testing for employees who access and drive a vehicle on restricted areas of the airport.
• Interpret and adhere to federal regulations, procedures and instructions to ensure the safety of persons and security of airport property. Assess situations quickly, objectively and determine the proper course of action.
• Prepare and maintain databases, logs, records and reports.
• Provide exceptional customer service to all customers in accordance with the Airport Authority’s customer service expectations.
• Issue vehicle permits, parking passes, and Intellikeys.

• Performs other similar and related duties as required or directed.

Qualifications

• Associate's Degree and three (3) years of administrative assistant experience including data entry, compiling and analyzing data/information and reviewing documents Or
• High School Diploma or Certificate of High School Equivalency and six (6) years of administrative assistant experience including data entry, compiling and analyzing data/information and reviewing documents.

• Office Suite Software (Core - Email, Word Processing, Spreadsheets, Presentation) -Proficient

Supervisory Responsibilities
Individual Contributor

Selection Process

• Skills assessments will be administered on Microsoft Office applications (Word, Excel, Outlook).

The WCAA is committed to the full inclusion of all qualified individuals. As part of this commitment, the Wayne County Airport Authority will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humanresources@wcaa.us or (734) 942-3775.

Wayne County Airport Authority is committed to provide an equal opportunity for employment, free from discrimination, prejudice and bias.