Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. As a Customer Service Representative, you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner,...
Get To Know Us. WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30 years of experience building unique benefit solutions and managing customized health plans. What is your impact. As a Customer Service Representative you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner, ...
Job Summary. The Florida Blue Retail Centers are and will continue to become more visible and vital to achieving our market segment objectives to deliver a best-in-class customer experience, create value for the membership, drive market share and profitable growth, and deliver a differentiated experience to drive long-term retention of the membership. Retail Sales Consultants are critical to delivering on the sales, renewal, retention, and commun...
Job Summary. The CX Senior Analyst is responsible for generating, analyzing and delivering data-driven customer insights. This role will support a wide range of Florida Blue business areas in driving improvement of the customer experience and enabling key stakeholders across the Guidewell Enterprise. The CX Senior Analyst will develop an understanding of Florida Blue and GuideWell business operations, query databases to retrieve quantitative and ...
What Is My Purpose. Responsible for supporting Actuarial Management. The Key Responsibilities. The essential functions listed represent the major duties of this role, additional duties may be assigned. Support and analyze activities related to the Direct Pay, Local Group and National Accounts Market Segment and all lines of business. Maintenance and improvement of Actuarial analyses such as trend setting, gross margin reporting, and financial for...
Job Summary. The Training Mentor is responsible for Mentoring New Hires and existing employees through training delivering formal instructor-led (classroom and virtual) training, facilitating discussions to support the implementation of informal training solutions, and providing coaching and performance-based feedback to employees enabling them to perform the requirements of their roles while maximizing their time to full job competency. The Trai...
What You Will Be Doing. Manipulate data using large datasets and multiple data sources, reviewing for trends and patterns and then draw conclusions and recommendations. Analyze processes and programs in achieving stated goals, and provide recommendations if corrections are needed. Monitor and evaluate patterns, costs and trends. Develop Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends a...
Job Summary. The Training Mentor is responsible for Mentoring New Hires and existing employees through training delivering formal instructor-led (classroom and virtual) training, facilitating discussions to support the implementation of informal training solutions, and providing coaching and performance-based feedback to employees enabling them to perform the requirements of their roles while maximizing their time to full job competency. The Trai...
What You Will Be Doing. Manipulate data using large datasets and multiple data sources, reviewing for trends and patterns and then draw conclusions and recommendations. Analyze processes and programs in achieving stated goals, and provide recommendations if corrections are needed. Monitor and evaluate patterns, costs and trends. Develop Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends a...
Job Summary. The Training Mentor is responsible for Mentoring New Hires and existing employees through training delivering formal instructor-led (classroom and virtual) training, facilitating discussions to support the implementation of informal training solutions, and providing coaching and performance-based feedback to employees enabling them to perform the requirements of their roles while maximizing their time to full job competency. The Trai...
What You Will Be Doing. Manipulate data using large datasets and multiple data sources, reviewing for trends and patterns and then draw conclusions and recommendations. Analyze processes and programs in achieving stated goals, and provide recommendations if corrections are needed. Monitor and evaluate patterns, costs and trends. Develop Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends a...
