Description. The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an e...
Job Description. Job Description. Description. Weidenhammer Overview. Weidenhammer is founded on business consultants, technologists, and creatives who have led modernization at every market inflection point since 1978. We help our clients to forge a smarter way by leveraging technology and operational efficiency to drive business outcomes in a holistic, interconnected way. As a trusted advisor to our clients, we deliver value through deep knowle...
