JOB POSITION: CUSTOMER RELATIONS REPRESENTATIVE I. Division: Customer Service & IS. Status: Non-Exempt. Grade: 102. Job Code: 624. Reports to: Customer Relations Manager. Date: 02-26-16. Revised Date: 07-01-22. Last Reviewed Date: 07-01-22. SUMMARY OF JOB. Interacts with customers to provide and process information in response to. inquiries/complaints and troubleshoot issues either by telephone, electronically or. face-to-face. Performs customer ...
