What are the responsibilities and job description for the Business Process Analyst position at Westrock Coffee Company?
To support our company's expanding intercompany transaction volume and ensure efficient, accurate, and compliant operations, we are seeking an Business Process Analyst. This critical role will oversee the full lifecycle of intercompany transactions, ensuring seamless collaboration across departments and positioning the company for future growth.
Job Duties:
Transaction Management
Job Duties:
Transaction Management
- Manage the end-to-end intercompany transaction lifecycle, including purchase orders, sales orders, fulfillments, receipts, and drop-ship transactions.
- Ensure accurate setup of items, pricing, and freight/shipping costs across all intercompany transactions.
- Monitor and resolve transaction mismatches or delays to maintain operational continuity.
- Identify and resolve transaction errors, particularly those related to system integrations (e.g., Boomi, NetSuite).
- Act as the primary escalation point for intercompany issues across subsidiaries.
- Monitor accounts and general ledger entries for all intercompany transactions.
- Ensure compliance with internal financial policies and accounting standards.
- Oversee the setup and maintenance of intercompany vendors and customers to facilitate smooth transaction processing.
- Collaborate with 10 cross-functional departments, including Accounting, Logistics, Customer Experience, and IT, to ensure alignment and streamline intercompany processes.
- Proactively communicate updates and troubleshoot issues with stakeholders.
- Identify opportunities to enhance intercompany workflows and develop scalable solutions to support growing transaction volumes.
- Implement best practices to improve accuracy, efficiency, and compliance.
BUSINESS ANALYST
Hugg & Hall -
Little Rock, AR
Business Analyst
ASM Research, An Accenture Federal Services Company -
Little Rock, AR
Logistics Business Analyst
Intel -
Little Rock, AR