Clinical Supervisor

LOCATION:  WICKENBURG, AZ

Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona.  WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services.  We also have 3 Primary Care Clinics.  Here at WCH, we strive to maintain the highest standards of professionalism and care.  Join us today and let us be part of your success story.

We offer:

• Full Benefits
• PTO/Sick Leave
• Wellness Benefits

Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.

General Description:

Our Medical Assistant team are integral to our clinic/hospital and are responsible for assisting Providers with medical treatment of patients within a patient-centered philosophy.  The Clinic Supervisor assists with the daily functions of the Clinic. The Clinic Supervisor manages and monitors quality assurance compliance and clinic metrics

Essential Job Duties:

• Provide direct supervision of all MA staff.
• Train all new MA's as part of their orientation. Get them acclimated, situated and comfortable in the clinics.
• Keep MA's updated and informed on any training opportunities.
• Facilitate annual MA skills competency and documents.
• Provides coverage at any of the WCH Clinics during staffing gaps and MA position vacancies.
• Create, maintain and monitor MA schedule for stocking the exam rooms accordingly.
• Ensures all MA’s have completed all chart documentation as required.
• Ensures all MA’s have completed their daily calls, returned voice mails and other communications.
• Conduct quality control checks of machines and kits as directed.
• Conduct In-House back-office procedure lab tests/Nurse visits when appropriate (Sofia, Glucose, INR and UA dips).
• Maintenance of equipment and making recommendations for medical equipment as needed to the Manager.
• Update the ordering list with any needed supplies and medications.
• Maintains the medication room inventory and assures compliance of all recording and documentation needed for billing and regulatory purposes. Ensures MA staff follows all medication protocols.
• Oversee inventory of medical supplies and equipment.
• Assist in chart documentation for quality purposes to ensure that provider coding and documentation is matching.
• Open tickets for Information assistance.
• Open and close the clinic office as necessary.
• Maintains all quality initiatives and metrics, provides tracking, documentation and compliance. Instructs clinical staff on required documentation.
• Maintains and coordinates clinical operations through Patient Access, Laboratory, Information Systems and other required departments and leaders to ensure efficient and timely clinical operations.
• Comprehensively analyzes the productivity of the practice against established benchmarks and makes recommendations for improvements
• Assist with administrative assignments as needed.

Other (Non-Essential) Duties:

• May be asked to attend a leadership meeting in the absence of the Medical Practice Manager.
• Other duties as directed by Medical Practice Manager.

Minimum Qualifications:.

• High school diploma.
• Currently a Certified Medical Assistant, CMA or Registered MA.
• 6 months or more of recent experience working in a provider’s office.
• Ability to communicate effectively, both verbally and in writing.
• Ability to maintain accurate records with attention to detail.
• Function in a team environment with courteous, compassionate and respectful treatment of patients and other team members.
• Good organizational skills.

Physical Requirements/Working Conditions:

• Being able to work at fast pace, Multitasking, Lots of walking.
• Must be able to operate standard office equipment.
• Must be able to lift and carry up to 20 lbs.