Auditor Agent 1

About Windows USA

Windows USA® is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction.

Job Summary

The Auditor Agent I performs basic auditing tasks to ensure that customer orders meet the company’s standards and compliance requirements. They will be responsible for pre-screening documentation, communicating with sales teams and installers, and entering work orders for production.

Primary Duties and Responsibilities

• Pre-screen documentation to verify all details meet Windows USA standards and compliance requirements.
• Ensure all window sizes and specifications documented are within allowances to be manufactured.
• Escalate orders outside of parameters to sales management, ensuring updates are tracked.
• Enter work orders to inform installers of all materials needed for installation.
• Communicate via text/phone with sales teams and installers to correct any mistakes or misunderstandings.
• Enter job stock and specifications of windows/sizes into the ordering system for production.
• Prioritize oldest or lowest stock area orders in line with scheduling needs.

Qualifications

• Education: High School Diploma or equivalent (Required).
• Experience: 1-2 years of auditing or data entry experience (Preferred).
• Skills: Strong attention to detail, excellent communication, and problem-solving skills, proficiency in office software and CRM systems.

Working Conditions

• Work Environment: In-office setting, working closely with installers and management.

• Physical Requirements: Ability to work in a seated position for long periods, work with computers and CRM systems.

• Work Schedule: Standard business hours with potential for extended hours as needed.

Compensation & Benefits

• Pay: $15.00 - $18.00 per hour.
• Benefits:
• 401(k) matching
• Health Insurance (Medical, Dental, Vision)
• Life Insurance
• Paid Time Off (Vacation, Personal, and Sick Leave)

Equal Employment Opportunity (EEO) Statement

"Windows USA is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."

ADA Accommodations

"We are committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application process, please contact HR at 501-299-5546 or hr@windowscorpusa.com."

At-Will Employment Statement

"Employment with Windows USA is at-will, meaning either the employee or Windows USA can terminate the employment relationship at any time, with or without notice or cause, as permitted by law."

Background Check Disclosure

“As part of our hiring process, Windows USA conducts a thorough background check and may require a drug screening.”

Disclaimers

"This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice."

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Royal, AR 71968: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18