What are the responsibilities and job description for the Information Technology Manager position at WLRN Public Media?
Under the direction of the COO, the IT Manager will oversee the entire spectrum of information technology management functions, ensuring a robust and secure infrastructure that supports WLRN’s mission, strategic vision and operational goals. The successful candidate will manage the overall planning, directing, budgeting, and controlling all Information Technology (IT) functions for the station including spearheading all IT operations as well as overseeing the support and maintenance of existing infrastructure, applications, and development of new technical solutions.
Responsibilities
- Manage technologies and provide administrative assistance for various systems
- Understand various IT troubleshooting and provide technical support
- Control and monitor data, network access and backup systems
- Negotiate and communicate with third-party software providers for new software's and troubleshooting
Qualifications
- Bachelor's Degree or Five or more years of experience in IT management
- Deep knowledge of programming languages and operating systems (ex: Azure, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
- Expertise in implementing, configuring, and testing IT solutions
- Strong creative and analytical thinking
- Experience with budgetary responsibility, strategic planning, policy creation and administration.
- Advanced knowledge and experience of a wide range of information technology.
- Excellent written and verbal communication skills, ability to understand and carry out complex instructions.
- Excellent customer service and interpersonal skills, ability to promote collaboration and cooperation among diverse constituencies, ability to relate to people of varying ages, backgrounds, and technical skills.