What are the responsibilities and job description for the Inbound Call Centre Agent position at Wolf Pack Cleaning Ltd?
Are you a friendly, motivated individual with a passion for helping others? We're looking for a dynamic Inbound Call Center Agent to join our team in Nashville, TN!
In this role, you will be the first point of contact for our customers, providing exceptional service and support. The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to handle various customer inquiries efficiently.
Duties
- Answer inbound calls with professionalism and courtesy
- Provide exceptional customer service by addressing customer inquiries and resolving issues efficiently
- Offer product and service information to customers, ensuring they have all the details they need
- Process orders, update accounts, and provide general support to ensure customer satisfaction
- Collaborate with team members to meet performance goals and maintain high service standards
Qualifications
- Excellent communication skills and a friendly, upbeat attitude
- Ability to handle multiple tasks while maintaining attention to detail
- Strong problem-solving skills and the ability to think on your feet
- A team-oriented mindset and a desire to work in a collaborative setting
What We Offer:
- Paid training to ensure you feel confident and prepared
- Opportunities for career advancement and professional growth
- A fun, supportive work environment where your contributions are valued
Join our team today and contribute to delivering outstanding customer experiences!
Job Type: Full-time
Pay: From $44,564.00 per year
Shift:
- 8 hour shift
Work Location: In person
Salary : $44,564