What are the responsibilities and job description for the Guest Experience Host position at Wonderverse (MRPF FEC Illinois LLC)?
Position Description:
Wonderverse Job Fair - Come Join Us
Saturday 10/28/23
10:00am - 4:00pm
Doubletree Hotel (Riverview Ballroom), Oak Brook, IL
Here at Wonderverse, a Sony Entertainment Pictures adventure, we are looking for sensational people to help us craft guest experiences at the best new destination in Oak Brook. Wonderverse has multiple attractions, so we need our Guest Experience Hosts to oversee these attractions and wow our guests in a safe environment. We are seeking energetic people, like you, who like to have fun at work, and want to help others have fun too!
Here at Wonderverse, a Sony Entertainment Pictures adventure, we are looking for sensational people to help us craft guest experiences at the best new destination in Oak Brook. Wonderverse has multiple attractions, so we need our Guest Experience Hosts to oversee these attractions and wow our guests in a safe environment. We are seeking energetic people, like you, who like to have fun at work, and want to help others have fun too!
Job Details
The Guest Experience Hosts priorities and responsibilities are to exceed our guests' expectations by providing them with the highest level of professional, consistent, and courteous service. Primary duties include:
Uphold cleanliness and safety standards
Welcome and engage with guests
Ensure guests are having enjoyable and safe experiences
Operate attraction systems
Provide audience control
Provide information about attractions
Promote and recommend activities based upon guests desires and activity availability
Identify any attraction malfunctions or concerns
Replenish retail store products as needed to ensure all products are available for guests
Operate cash registers and perform transactions
Exhibit awareness of current promotional events and sales
Perform merchandising duties such as folding, hanging, and displaying product according to standards
Maintain a clean and well-organized floor and stock area
Qualifications
Must be legally authorized to work in the U.S.
Able to work in a fast paced and changing environment
Strong verbal and written communication skills
Passion for customer service and delivering exceptional experiences for all guests
Ability to work independently and within a team
Physical Requirements
Be able to work in a standing position for long periods of time
Be able to safely lift and easily maneuver items that may weigh up to 25 pounds
Compensation Details
Compensation: Hourly (Based on Experience)
Benefits & Perks: Personal Time Off, Employee Discounts, & the option to sign up for Medical Benefits
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