What are the responsibilities and job description for the Customer Service - 2025 Event Staff position at York Revolution?
Do you love helping others and making sure everyone has a great experience? The York Revolution is seeking friendly and dependable Customer Service Representatives to join our team. Be a key part of creating a positive fan experience by assisting guests with their questions and ensuring they have everything they need to enjoy the game!
What You'll Do:
- Assist Fans with Information: Staff the Fan Service Center on the main concourse, the entrance to the skybox level or the 1741 Club presented by Capital Blue Cross, answering frequently asked questions about the game, stadium, and services.
- Provide Excellent Customer Service: Be the go-to person for fans needing assistance, offering a friendly, patient, and helpful attitude to make their visit memorable.
- Stay Knowledgeable: Learn about the stadium, the team, and the game-day schedule so you can provide accurate information to fans.
- Create a Welcoming Environment: Help ensure fans have an enjoyable and smooth experience from arrival to departure.
- Lend a Hand: Assist the rally crew with recruiting and checking in game contestants, radio for assistance when fan concerns are reported, manage lost and found, accept game-day announcements, and more! Never a dull moment!
What We Offer:
- Hourly Pay: Earn $10.00 per hour while providing top-notch service to fans.
- Flexible, Game-Day Hours: Work during Revolution home games, assisting fans and creating a positive atmosphere.
- A Fun, Engaging Environment: Be a part of the action and help enhance the fan experience at WellSpan Park.
What You Bring:
- A friendly, outgoing personality with a passion for customer service.
- A willingness to talk to fans and assist them with their needs.
- Previous experience in customer service is helpful but not required.
Help create a welcoming atmosphere and make fans’ game days special—apply now to join the York Revolution as a Customer Service Representative!
The York Revolution are a member of the Atlantic League of Professional Baseball (ALPB), a partner league to Major League Baseball. The Revolution host over 200,000 fans a year at WellSpan Park annually for baseball events, and many more for non-baseball community events. The Revolution offer a fun and exciting place to work for a wide range of employees, from those seeking their first jobs to retirees looking for a fun place to work.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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