Job Description. Customer Service Representative Supervisor. Classification. Non-Exempt. Salary Grade. 2. Reports to. Bank Manager or Assistant Bank Manager. Summary/Objective. The Customer Service Representative Supervisor (CSR Supervisor) is considered a critical link between the bank and its customers and plays a vital role in the branch’s success. A CSR Supervisor is responsible for providing exceptional customer service, including sales and ...
Job Description. Relationship Banking Group Assistant. Reports to. Senior Relationship Banking Group Assistant, Senior Relationship Banker, Relationship Banker, or Market/County President. Summary/Objective. The Relationship Banking Group Assistant (RBGA) is responsible for providing support to the Relationship Bankers (RBs), preparing, closing and disbursing loan documents and providing assistance to customers. May be responsible for assisting i...
Job Description. Universal Banker II. Classification. Non-Exempt. Reports to. Bank Manager or Assistant Bank Manager. Summary/Objective. The Universal Banker ll (UB ll) must have exceptional customer service, sales and relationship building skills while following the bank’s sales process. The UB ll is responsible for building and expanding relationships with current and future customers and working as part of the branch team to ensure individual ...
