What are the responsibilities and job description for the Member Services Associate position at YWCA Minneapolis?
About the Organization
YWCA Minneapolis is a nonprofit organization founded in 1891 as a member of YWCA USA, the oldest and largest multicultural organization in the world.
The mission of YWCA Minneapolis is eliminating racism, empowering women and girls, and promoting peace, justice, freedom and dignity for all. Our vision is to be the most trusted and effective change agent in the journey to eliminate racism and sexism in our community.
We are a trusted social justice organization with a 130 year history of advocacy for women and children. More than 30,000 people in our community are served every year by YWCA Minneapolis, through award-winning programs, classes, and workshops.
YWCA Minneapolis strives every day for :
- Race and gender equity
- Economic independence for women
- Respect for diverse cultures
- Children and youth who thrive
- A community that is vibrant and healthy
Category
Health & Wellness
Description
JOB SUMMARY :
Salary- $17.00-$17.50
Hours- Monday through Friday 5am-1 : 30pm
As the first point of contact, this position is responsible for the delivery of excellent customer service to all members, guests, and program participants of the YWCA of Minneapolis. Part-Time Member Services Associates are also responsible for assisting in the implementation of membership service and security systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Assist members, guests and potential members
Contribute to providing a customer service focused environment
Stay current with and enforce all YWCA rules, regulations, policies, and departmental goals.
RELATIONSHIPS :
This position reports to the Member Services Coordinator at each of their respected sites who reports to the Member Services Lead Position will work closely with their fellow Member Services Associates from the other YWCA of Minneapolis locations. Other key relationships in which this position will work closely with include the Manager on Duty, membership sales and accounting team, and YWCA members and guests.
Position Requirements
Full-Time / Part-Time
Full-Time
Salary
17.00-$17.50
Number of Openings
Exempt / Non-Exempt
Non-Exempt
Location
Midtown YWCA Minneapolis
EOE Statement
YWCA Minneapolis is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HoursPerWk
None Specified
This position is currently accepting applications.
Salary : $17 - $18
