What are the responsibilities and job description for the Creative Director position at ZocDoc?
Our Mission
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200 specialties and 12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 16 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As the Creative Director at Zocdoc, you will be responsible for shaping and driving Zocdoc’s brand voice, visual identity, and overall creative direction. You will lead the development and execution of campaigns, brand moments, and creative initiatives that resonate across the company and industry. This role reports to the VP of Design and requires collaboration with internal stakeholders and external partners to deliver impactful creative solutions that drive business outcomes.
You’ll enjoy this role if you are…
- A Visionary Leader – Motivated by the idea of building a unique, mission-driven brand voice and perspective in a traditionally antiquated healthcare brand landscape.
- Passionate About Brand Integration – Eager to infuse the brand into every aspect of the product, marketing, and advertising landscape : ensuring quality and visual polish that speaks to our values and sets new industry standards.
- Collaborative and Inclusive – Willing to both lead and collaborate with internal teams and external partners, promoting a culture of creativity, innovation, and inclusion.
- Organized and Strategic – Adept at prioritization and managing multiple priorities and stakeholders, ensuring flawless execution of large-scale, high-impact projects.
- Data-Driven and Insightful – Interested in leveraging insights and performance data to create and refine high-impact campaigns and initiatives.
- Serious About Your Craft, Not About Yourself – Humble, with a focus on excellence in your work while treating all people with dignity and respect.
Your day to day is…
You’ll be successful in this role if you have…
Benefits :
Catered lunch every day along with snacks.
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and / or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $208,000 — $280,000 USD.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Salary : $208,000 - $280,000
