Sales Administration & Customer Support Officer

Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.

Position:

Infocredit Group is currently looking for a full time Sales Administration & Customer Support Officer for Credit Risk Solutions to join our team.

The Sales Administration & Customer Support Officer is responsible for providing thorough administrative assistance to the sales team and ensuring the seamless execution of sales activities. This role encompasses coordinating sales procedures, managing sales data, preparing sales materials, and delivering outstanding customer service to internal and external stakeholders.

Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30

Requirements/Qualifications:

• BSc/BA degree in Business or related field
• Excellent Command of Written and Spoken Greek and English Language
• Good Knowledge of Computer Skills (Microsoft/ Internet etc.)
• Previous Working Experience in similar position (will be considered an advantage)
• Strong oral and written communication skills, as well as presentation skills

Skills and Characteristics:

• Strong Organizational skills
• Good interpersonal and communication skills
• Ability to manage pressure and prioritize tasks and workload
• Teamwork skills
• Ability to communicate ideas and concepts
• Ability to perform multiple tasks concurrently
• Ability to persuade and influence others.
• Ability to develop and deliver presentations.

Duties & Responsibilities:

• Respond to customer requests and answer questions about products or the company.
• Respond to vendor requests
• Performs excellent Customer Relation Management (CRM)
• Ask questions to understand customer requirements and close sales.
• Deals with customer complaints in a professional manner.
• Prepares contracts and proposals for new and prospective customers.
• Performs cold- calling for sales.
• Managing clerical or other administrative staff.
• Organizing, arranging and coordinating meetings.
• Word processing and dealing with email and telephone enquiries.

What we offer:

• Attractive remuneration package.
• Pension plan.
• Hybrid work according to company policy
• Comprehensive training to ensure you are equipped with the knowledge and skills needed to excel in your role.
• Supportive working environment where collaboration and teamwork is valued.
• Ongoing support and constructive feedback to help you succeed and grow in your role.

If you are interested, please send your C.V. at hr@infocreditgroup.com, mentioning the position you are applying for.

InfoCredit Group Limited is an Equal Opportunity Employer