Manager, Cybersecurity Operations (Identity and access management)

Aeven is seeking an experienced and dynamic leader to play a pivotal role in our global security strategy. As the Cybersecurity Manager, you will have the opportunity to make a meaningful impact by transforming and consolidating our Security Operations services. In this customer-facing role, you will lead a talented team in the Czech Republic, driving operational excellence and ensuring seamless alignment with our global Security Operations framework within an international IT outsourcing environment.

Key Responsibilities:

• Lead and develop the Cybersecurity team in the Czech Republic, focusing on technologies such as Active Directory (AD), Identity and Access Management (IAM), and Privileged Identity/Access Management (PIM/PAM).
• Provide technical leadership in the AD area (on-premises and cloud), with hands-on experience in ADFS, Entra ID, PKI, and ADDS preferred.
• Manage and participate in internal and external audits, including pre-sales activities, service delivery, and handling escalations.
• Take a critical role in major incident response, ensuring timely resolution and engaging the right resources.
• Collaborate with the Director of Services in the Denmark and the Global Security Management team to define and enhance Security Operations services, including input on scope, architecture, costing, and pricing.
• Foster global collaboration within Security Operations teams and across the broader Aeven organization, driving continuous improvement in service delivery quality.
• Build and maintain strong relationships with external customers and internal stakeholders to enhance service value and customer satisfaction.
• Leverage the strengths of the Czech cybersecurity market to expand service responsibilities within the Czech Republic and Hungary.
• Manage team workload effectively by setting clear goals, allocating resources, and overseeing project execution.
• Drive process and quality improvements through automation and process optimization.
• Ensure the delivery of customer SLAs and KPIs, maintaining high performance and service quality standards.

Qualifications and Experience

• Proven track record in IT security leadership, with a strong understanding of new and emerging trends in cybersecurity.
• Solid technical knowledge of Active Directory, Identity & Access Management (IAM), and Privileged Identity Management (PIM).
• Familiarity with ITIL processes.
• Experience and interest in improving AD team performance.
• Self-motivated with a strong focus on staying updated on IT security trends.
• Ability to collaborate with and influence service architects in defining Security Operations service frameworks.
• Strong leadership skills with the ability to manage and develop teams effectively.
• Familiarity with IT Operations and IT Outsourcing environments.
• In-depth knowledge of performance metrics and how to apply them to improve team efficiency.
• Fluency in English.
• Ability to commute to Prague at least for 1 day/week

Employee benefits

• 6 weeks of paid time off per year
• 5 sick days per year
• Flexible working hours
• Possibility to work from home
• Flexible cafeteria account for leisure (18,000 CZK per year) allowing you to use points for MultiSport, public transport tickets, or contribute to your pension savings
• Meal vouchers in the amount of 200 CZK per workday (Aeven covers 55%)
• Referral bonus (20,000 – 60,000 CZK)
• Free snacks on Mondays and monthly get-togethers
• Free fruits and vegetables every day
• Height-adjustable tables
• Co-working offices in Ostrava and Brno
• Czech language lessons
• Annual flu vaccination for free

Department:

Lokation: Prague