Key Account Manager (m/w/d)

Join Our Global Account Management Team! Are you ready to help write new success stories with our customers? Our expanding customer base holds immense potential, and we need you as their trusted advisor to unlock it. Become a key player in our team and drive growth through exceptional account management.

Configit is an ambitious and growing SaaS company working in the domain of complex product and sales configuration. We help large international corporations optimize their processes and drive cross-functional innovation through our Configuration Lifecycle Management approach. Among our customers you’ll find companies like ABB, Siemens, Viessmann, Heidelberger Druckmaschinen, Vestas, Thyssen Krupp Elevators, Jaguar Landrover – and many more.

In this role, you will identify and generate new business opportunities among existing customers in the DACH region and other European countries, playing a crucial role in customer success. You will collaborate with cross-functional internal teams to enhance the entire customer experience. You should reside in Germany, within a reasonable distance of our office near Cologne/Düsseldorf, allowing for visits once or twice per week. Additionally, traveling to customers will occupy 15-20% of your time.

Your responsibilities:

• Develop new business with existing clients in alignment with the company and sales strategy.
• Build long-term relationships with our enterprise customers being the lead point of contact and trusted advisor for customer account management matters.
• Ensure customer satisfaction.
• Negotiate contracts and close agreements.
• Answer client queries and support challenging client requests or issue escalations as needed.
• Prepare reporting and forecasts, and complete administrative tasks.

Your profile:

• 3-5 years of relevant sales experience in selling complex software to large enterprise customers – ideally in the manufacturing industry.
• Bachelor’s or Master’s degree in business administration, IT, Engineering, or a similar field.
• Strong track record of meeting sales revenue goals.
• Solid experience in building professional relationships at all levels.
• Strong business understanding and business acumen.
• Good listener and experienced presenter and negotiator.
• Strong drive and focus on results.
• International profile, with experience working in global teams.
• Full proficiency in English and German.

What you’ll find with us
A unique opportunity in a dynamic, ambitious, and international culture, where you will work with a lot of skilled colleagues.

• We are proud of our values:
  Business Focus * One Team * Knowledge * Can do Attitude * Move Fast
• We work with complex and challenging products that add great value to our enterprise customers
• We offer a flexible working policy, which ensures a healthy work-life balance in a flexible setup
• Collaboration is important, and we work in an international environment and across all professional disciplines
• We prioritize communication as an important part of our culture, which is informal and open on all levels

At Configit, we are committed to creating a diverse and inclusive workplace where our employees can thrive. We are proud to employ people of all backgrounds, and your unique talents and experiences will be welcomed. Come be a part of an exciting team!

We are supported by Pointer in this recruitment.

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Department: Raiffeisenstraße 15a D-40764 Langenfeld

Location: Langenfeld (Rheinland)