Product Quality Manager

Do you want to secure continuous quality improvements of our global innovative Jabra Enterprise products that exceed our customers’ expectations? And do you want to develop yourself professionally and personally at an innovator in hearing aids, audio, video, and gaming solutions? Then you might be our new colleague.

As our Product Quality Manager, you will be responsible for ensuring the quality and reliability of our Jabra Enterprise video, speak and headset product ranges throughout their lifecycle. You will collaborate with cross-functional teams to develop and implement quality assurance processes, identify and resolve quality issues, and ensure continuous improvement initiatives.

The team you will be part of:
At our global HQ, located in Ballerup, Denmark, you will be part of our global Product Quality function, where you report to Senior Manager, Development Quality, Niels Kløve.

Our team is diverse, with members from various nationalities and located cross the world. We value personal and cultural differences. Our daily communication language is English. We promote an atmosphere of shared learning where mutual aid and reflection on outcomes, both positive and negative, are integral to our group's progress.

You work across the organization, covering the Global Quality Function & R&D, Product Management (GPPM), Marketing and Operations. You will also collaborate with external quality and sales partners.

Your contribution is appreciated, and you will:

• Manage development quality processes for our Enterprise video, speak, and headset product range.
• Collaborate with cross-functional teams to ensure quality standards are met.
• Set reliability and performance requirements by developing and implementing quality control procedures, testing protocols, and performance metrics.
• Conduct regular reviews to identify areas for improvement and ensure compliance with internal and external standards.
• Monitor and analyze product performance data to identify trends and areas for enhancement.
• Provide guidance and support to the development team to resolve quality-related issues.
• Communicate effectively with stakeholders to report on quality metrics and project progress.
• Stay updated with the latest industry trends and technologies to continuously improve quality assurance practices.
• Utilize DFMEA, CTQ, QFD, design guidelines, DOE, quality feedback loop, and quality planning.

To thrive in the role, we imagine that you:

• Master’s degree in engineering, Computer Science, or a related field. Candidates with an advanced degree are encouraged to apply.
• Experience in quality management for video systems or related technology.
• Knowledge of Teams and Zoom platforms.
• Can train and mentor team members and colleagues on quality assurance best practices.
• Use a rational approach to thinking
• A capable project-, and stakeholder manager able to collaborate across organizational functions and levels.
• Experience with agile development methodologies.
• Familiarity with automated testing tools and techniques.
• Knowledge of regulatory standards and compliance requirements for video, speaker, headsets, and communication systems.
• Ability to effectively communicate in English and can support our values of Listen, Challenge and Transform.
• Eligibility to work in Denmark.

At a personal level, we image that you are detail-oriented with a strong commitment to quality. You are also capable of working as part of a team and manage multiple projects simultaneously.

You should also expect there to 1-2 weeks of travel activity needed on a yearly basis, which of course is possible to plan.

We encourage you to apply
Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well.

We are dedicated to an inclusive recruitment process
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the Interview please let the hiring manager know upon accepting invitation to interview.

How to apply?
Use the ‘APPLY’ link no later than 18th of May 2025. Applications are assessed on a continuous basis, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.

If you would like to know more about the position, please contact Senior Manager, Development Quality, Niels Kløve on LinkedIn.

Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.

We hope you will join us on this journey and look forward to receiving your application.

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Location: Ballerup