Customer Success Manager – Technical Solutions

Customer Success Manager – Technical Solutions
Are you an outgoing, energetic individual who thrives on connecting with people and driving success?

Do you have a passion for building relationships, solving problems, and delivering exceptional customer experiences? If you're someone who can bring both enthusiasm and empathy to the table, we want you on our team as a Customer Success Manager!

In this role, you’ll have the chance to make a real impact by taking ownership of customer journeys, advocating for their needs, and leading cross-functional teams to deliver results. This is the perfect opportunity for someone who loves taking charge, is eager to learn, and is driven by the success of others.

Your Key Responsibilities:
You will be the voice of the customer, working directly with clients to ensure their success while collaborating closely with internal teams. Your proactive, customer-first mindset will help you anticipate needs, solve problems, and build lasting relationships that make a difference.

Your responsibilities will include:

• Taking full ownership of customer journeys, ensuring alignment and driving outcomes.
• Advocating for customer needs, challenging the status quo, and making sure their voices are heard.
• Using your problem-solving skills to creatively find solutions and deliver results.
• Driving alignment across cross-functional teams to ensure customers’ goals are met.
Building strong, trusted relationships with stakeholders, balancing empathy with professionalism.

What We Are Looking For:
We’re looking for someone who brings enthusiasm, initiative, and a strong focus on customer success.

You’re the kind of person who loves connecting with people, whether it’s solving their problems, guiding them through challenges, or simply lending a listening ear. You thrive in a fast-paced environment, taking initiative and owning the journey from start to finish.

We imagine you have:

• The confidence to take full responsibility for tasks and drive results independently.
• Excellent communication skills, with the ability to connect and collaborate with both technical and non-technical teams.
• A natural ability to build relationships, navigate different perspectives, and provide solutions with empathy and professionalism.
• A growth mindset – you’re always learning, adapting, and embracing change.
• 2-5 years of experience in customer-facing roles, ideally in a technical or sales-driven environment.

Ready to make a difference? If you’re passionate about customer success, love connecting with people, and are driven to make an impact, apply today and join a dynamic team that’s shaping the future of customer relationships!

JOIN OUR MISSION
You are welcome to send your application in English. Interviews will be conducted on a continuous basis. If you have any questions with regard to the position do not hesitate to contact: Dalia Kutkaite Qvist, Head of Sales & Marketing, Products. 45 53 500 485

Workplace will be at our premises at Langagervej 6, Aalborg, Denmark. Salary and start date will be individually negotiated.

We kindly draw your attention to the fact that we do not receive applications and resumes via e-mail or by personal appearance. This is to protect and show consideration for your personal information. Apply for the job by following the link below.