IT Administrator (m/f/d) – Ensure Smooth Internal Cloud & Workspace Operations
Are you a highly skilled IT Administrator passionate about managing scalable, secure, and efficient cloud-based environments? Genesis Cloud is looking for an IT Administrator to oversee and support our internal Cloud IT landscape, with a focus on Google Workspace. Your expertise will ensure smooth IT operations, robust device and user support, and compliance with leading security standards. Join us and help shape the future of high-performance computing in the cloud!
About Genesis Cloud
Genesis Cloud provides sustainable, high-performance cloud computing solutions, offering affordable and scalable GPU instances powered by 100% renewable energy. Our mission is to make high-performance computing accessible and environmentally friendly. With a strong focus on innovation, security, and efficiency, we cater to businesses and developers in AI, machine learning, and other compute-intensive fields.
No AI agent works without infrastructure – and Genesis Cloud is the backbone of AI innovation. AI infrastructure is currently one of the hottest battlegrounds in tech, with global investments soaring and the race for scalable, high-performance solutions intensifying. Genesis Cloud is uniquely positioned as one of the few providers in Europe, giving us a distinct advantage in data sovereignty, regulatory compliance, and low-latency access to key markets.
- What makes us unique: Our commitment to sustainability, cost-efficiency, and cutting-edge cloud solutions.
- Why now: We are in a rapid growth phase, expanding our infrastructure and capabilities to meet the increasing demand for high-performance cloud computing.
Role Overview
As the responsible person for Internal IT, you will manage and maintain our IT environment end-to-end. You’ll ensure the smooth operation of our cloud-based tools, support colleagues with technical issues, and drive the setup and continuous improvement of internal IT structures and ISO 27001-compliant processes. Your role is essential to keeping our infrastructure secure, our employees productive, and our business running efficiently.
Beyond technical contributions, you will also play a key role in mentoring junior colleagues, sharing best practices, and fostering a collaborative culture within the team. Your contributions will help ensure the continuous growth and development of our organization while keeping pace with the evolving AI and cloud landscape.
Key Responsibilities
- Administration and support our internal Cloud IT environment with a focus on Google Workspace.
- Manage incident, problem, and change processes to ensure smooth IT operations.
- Provide user and device support for both Windows and macOS.
- Maintain hardware documentation and track internal devices.
- Support ongoing IT and automation projects within our internal tooling landscape.
- Deliver technical onboarding sessions and trainings for new hires.
- Contribute to process improvements and documentation of internal workflows.
- Support the implementation and maintenance of ISO 27001-compliant IT processes and documentation.
Requirements & Qualifications
Must-Have Skills:
- Completed vocational training (e.g., Fachinformatiker*in Systemintegration), IT degree, or comparable hands-on experience.
- 1–3 years of experience in IT administration, user support, and device management.
- Experience with Google Workspace administration (Gmail, Drive, Admin Console).
- Familiarity with endpoint management.
- Experience working in ISO 27001-compliant environments and understanding of IT security controls.
- Strong communication and troubleshooting skills.
- Full proficiency in English.
Nice-to-Have Skills:
- German language skills.
- Experience working with Atlassian (Jira, Confluence) and Hubspot tools.
What We Offer
- Competitive salary.
- Hybrid work model with at least three days per week in our Munich office.
- Relocation assistance for candidates moving to Munich, including visa support if needed.
- Professional development, mentorship programs, and leadership training.
- A dynamic and innovative work environment, where your impact shapes the future.
- The opportunity to work on cutting-edge AI infrastructure solutions with global impact.
- Wellpass membership granting access to 10k fitness, sport and wellness venues.
- Regular team events.
- Central office location in the heart of Munich.
- Breakfast supplies, lunch vouchers, fresh fruits, tea, coffee, lemonades and Munich beer at the office.
How to Apply
Excited to shape the future of AI cloud infrastructure? Apply today!
- Submit your application
- Initial Screening – A brief call with our recruiting team to assess your background and technical fit.
- Technical Challenge – A take-home assignment or live challenge to evaluate your problem-solving skills and expertise.
- Technical Interview – Meet with senior colleagues to discuss IT administrative topics, IT operations, ISO 27001 compliance, etc., including a review of your challenge submission.
- Culture & Team Fit – A conversation with our senior colleagues to evaluate collaboration style and alignment with our mission.
- Final Decision & Offer – We ensure transparency in compensation, benefits, and career growth before extending an offer.
We aim for an efficient, transparent hiring process with clear feedback at every stage.
Apply now and help build the future of AI cloud computing!
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