Client Ambassador

We’re seeking a dynamic Client Ambassador to join our sales team. If you’re passionate about providing exceptional customer service, enhancing customer experience, and driving results, this role is for you!

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring a seamless customer service journey with us.
• Foster a positive client experience, providing support from the finalization of the agreement stage to after-sale assistance.
• Serve as a liaison between internal departments, ensuring timely updates on the completion of the sales process, following up on client requests and open issues, and facilitating inter-departmental coordination throughout the sales cycle.
• Develop and maintain client relationships by addressing their needs, concerns, and feedback promptly.
• Demonstrate a comprehensive understanding of our property portfolio, including development projects, rental properties, and management services and internal processes, to effectively advise clients.
• Address client issues, resolve complaints, and facilitate the efficient resolution of any challenges or concerns.
• Collaborate with both internal and external team to meet client requirements.
• Support the sales team in organizing events, open houses, or client appreciation activities to engage potential and existing clients.
• Maintain accurate client records and ensure smooth communication between clients and internal teams.
• Responsible for the CRM upkeeping and updating the sales team.
• Collaboration with the Sales Director in reporting and presentation preparations.
• Ensure smooth office management and administration of the sales office.
• Perform other related duties as assigned by the management.

What We’re Looking for:

• A bachelor's degree in Business Administration, Real Estate Management, Hospitality Management or a related field.
• Minimum of 2 years in customer service, sales or real estate in a similar role.
• Excellent written and verbal communication skills in both Greek and English.
• Friendly, approachable, and professional with a passion for client service.
• Strong problem-solving skills and the ability to address client concerns effectively.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable.
• Results-oriented and self-driven.
• Excellent time management and multitasking skills.

What We Offer:

• Competitive salary based on skills and experience.
• 13th salary as part of your compensation.
• Opportunities for career growth and development.
• A dynamic and supportive working environment.
• An exciting opportunity to work within the real estate sector in a growing market.