Operations Supervisor

KEY RESPONSIBILITIES

• Manage multi-disciplined processing teams and follow up on their work results
• Collate and report KPI’s relevant to the operations function
• Plan work and labour requirements in tandem with the management
• Analyse data and improve processes
• Support and guide team leaders
• Create new processing standards adhering to existing standards
• Review team and individual performance identifying any training needs to HR
• Coach and mentor the teams
• Lead training programs in line with new technologies
• Ensure Health and Safety guidelines are followed
• Maintain quality standards and procedures
• Work with the management to introduce new equipment, operational systems and procedures targeted at improving efficiency and reducing waste
• Promote change and continual improvement
• Maintain the physical condition, tidiness, and environment of the warehouse
• Maintain individual results by coaching, counselling, and disciplining employees; plan, monitor, and appraise job results and achievements
• Support other areas of the business beyond their own department as and when needed
• Any other ad hoc duties required

We Have:

• An experienced, innovative bunch of people – leaders in their field - unparalleled in tech trade-in solutions and remarketing
• Sophisticated partners and investors that give Alchemy a financial edge and credibility
• A creative and fun environment with great flexibility for the right candidate to make the role their own
• Outstanding technology platforms and solutions that are available globally to our customers
• A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
• A winning attitude based on our ability to deliver and our appetite to do so

You Have:

• Proven experience in a fast-paced management or leadership role
• Experience within a production and or manufacturing environment
• Relevant degree or certification is desirable but not necessary
• Experience using a warehouse management system is an advantage
• Experience implementing and overseeing security operations
• Experience with managing inventory levels, stock counting and managing audits
• Ability to analyse and solve problems as they arise
• Proven experience managing operations functions
• Excellent communication skills with the ability to liaise at all levels
• Ability to lead, coach and motivate a team
• Ability to challenge and correct inappropriate behaviour
• Experience implementing operational policies and procedures
• Proficient computer skills
• Excellent written and oral communication skills
• Ability to work overtime if required
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Comfortable delivering and receiving frequent feedback