Repair Technician

KEY RESPONSIBILITIES:

• Assess devices and their faults, organise parts and repair to a successful conclusion
• Maintain established testing and quality control procedures put in place by the company
• Input all results into the companies repair system
• Improve quality and productivity within the working environment
• Assist colleagues in enriching their skills, particularly focusing on troubleshooting
• Share your experience and assist the development of colleagues while extending your own knowledge
• Show passion within the repair and wider team

REQUIREMENTS:

• Fluent in written and spoken English
• Familiar with mobile technology or similar
• Degree in a relevant field is a plus
• Experience in the electronic repair of iPhone, iPad, iWatch, Mac and Windows devices
• Strong understanding and technical ability to use up-to-date technology, including MS
• Strong excel skills – ability to use and or understand pivot tables, etc. is an advantage
• Willingness to learn and develop within the role
• Demonstrated leadership skills/team building & motivation skills
• Demonstrated administrative, organisation & communication skills required
• Self-motivation with drive, enthusiasm and commitment
• Show a sense of urgency with the ability to keep your cool and grasp the bigger picture
• Ability to work well under pressure in a team environment is essential, with or without supervision
• Commitment to innovation, continuous improvement and excellence
• Strong adherence and awareness of safety procedures throughout the facility – lead through example & encourage an environment where safety is a priority
• Empathy – awareness of people issues and ability to manage effectively in conjunction with HR