Entry Level IT Deskside Support

Who are we looking for?

We are looking to hire an Entry-Level End User Workplace Engineer that will be responsible for assisting in the design, implementation, and maintenance of the end user computing environment to ensure optimal performance, security, and user satisfaction. This includes tasks such as installing, configuring, and updating hardware and software, providing technical support to end users, and managing user accounts and access controls.

What are the minimum requirements you need for the role?

• University degree in relevant course.
• Experience using Microsoft Excel, Word, and PowerPoint skills.
• Exposure to the following technologies would be an advantage:
• Microsoft Intune
• Microsoft 365
• Microsoft Entra ID
• Microsoft Defender
• Backup technologies (e.g., Barracuda, Veeam)
• VOIP technologies (e.g., Zoom, Teams, Slack)

What is your role and your responsibilities?

• Assisting in the design and implementation of end user computing solutions to meet business requirements.
• Installing, configuring, and maintaining hardware and software, including operating systems, applications, and security tools.
• Providing technical support to end users, including troubleshooting and resolving basic technical issues.
• Managing user accounts and access controls, including provisioning, de-provisioning, and password management.
• Ensuring the security and privacy of the end user computing environment, including implementing basic security controls and monitoring for security threats.
• Collaborating with other teams in the organization to improve the end user experience.
• Staying up to date with the latest technology trends and developments in end user computing.
• Documenting processes and procedures for end user support.

What Competencies do you require?

• Strong problem-solving and analytical skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Willingness to learn and adapt to new technologies.
• Ability to work independently and as part of a team.
• Ability to effectively prioritise work and organise time effectively.

Who is Carne Group?

Carne Group has established itself in the funds industry with $2tn in AUM supported by 600 staff and four regulated management companies. Together with a large team of industry specialists, Carne serves more than 650 traditional and alternative asset management clients from key fund jurisdictions and financial hubs including Ireland, Luxembourg, Zurich, Lisbon, London, New York, Cayman and Channel Islands.

Excellence and innovation are central to Carne’s work and we are committed to attracting and retaining the best talent to deliver an unrivalled service to our clients. Whilst working with Carne, you will be provided with opportunities to develop your skills and experience by working in a dynamic, innovative, and multicultural environment where exciting careers are built.

We love hearing from anyone who is enthusiastic about changing the asset management industry. Not sure if you meet all the requirements? Let us decide! Research shows that members of other under-represented groups tend not apply to jobs when they think they may not meet every qualification, when in fact, they do! At Carne we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.