Payments and Fraud Analyst

Job Overview

The Payments and Fraud Analyst will be responsible for monitoring, detecting, and preventing fraudulent activities across our online gaming platform while ensuring smooth payment processing operations. This role requires a detail-oriented individual with strong analytical skills who can identify suspicious patterns and implement effective risk management strategies. The ideal candidate must be flexible, able to work out of hours and weekend shifts when required.

Key Responsibilities

Fraud Prevention and Detection

• Monitor transactions and user activities to identify potential fraud patterns and suspicious behaviors.
• Investigate flagged accounts and transactions to determine legitimacy.
• Implement and maintain fraud prevention systems and protocols.
• Stay updated on the latest fraud trends and techniques in the online gaming industry.

Payment Processing

• Oversee payment processing operations across multiple payment methods and currencies.
• Troubleshoot payment issues and ensure timely resolution of transaction-related problems.
• Optimize payment acceptance rates while minimizing fraud exposure.
• Collaborate with payment service providers to improve processing efficiency.

Risk Management

• Balance fraud prevention with customer experience.
• Prepare comprehensive reports on fraud metrics, trends, and mitigation strategies.

Compliance

• Ensure all payment and fraud prevention activities comply with relevant regulations and industry standards.
• Assist with anti-money laundering (AML) and know your customer (KYC) procedures.
• Maintain accurate documentation for audit and compliance purposes.
• Support the implementation of regulatory changes affecting payment processing.

Flexibility & Availability

• Be flexible to work out of hours and weekend shifts when required to address urgent fraud issues.
• Ensure availability to handle security breaches and coordinate immediate responses.

Qualifications

Experience

• Minimum of 1 years in fraud analysis, risk management, or payment processing, within the online gaming industry.
• Proven track record of identifying fraud patterns and implementing successful prevention measures.

Skills

• Strong analytical and statistical skills with the ability to identify patterns in complex data sets.
• Excellent Proficiency in English, verbal and written.
• Experience with fraud detection tools, payment gateways.

Competencies

• Analytical Thinking: Ability to analyze large volumes of data and identify suspicious patterns.
• Attention to Detail: Meticulous approach to reviewing transactions and account activities.
• Problem-Solving: Creative approach to developing fraud prevention strategies.
• Adaptability: Flexibility to adapt to changing fraud landscapes and work out of hours as required.
• Communication: Strong ability to communicate findings clearly to both technical and non-technical stakeholders.

Application Process

Interested candidates should submit their resume outlining their relevant experience and skills.